Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
What You'll Do
* Product Knowledge & Brand Awareness
* Business Understanding
* Proactive Thinking
* Attention to Detail
* Register/Point of Sales use
* Asset Protection
* Visual Displays
* System Skills
* Work Schedule Requirements: Availability Schedule will vary weekly but should expect to work at least 20-25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.
Qualifications
* Requisitos
* Educación mínima secundaria (E.S.O)
* Experiencia de al menos 1 año en Retail es recomendada
* CEFR B2 Fluidez en inglés & español, requerida
* No es necesario experiencia previa en un rol de responsabilidad
* Enfoque principal en la atención al cliente
* Conocimiento de tendencias
* Capacidad de comunicación
* Asertividad
* Flexibilidad y adaptabilidad
* Ética professional
* Multitarea
* Conocimiento y aprendizaje aplicado
What it Takes
* Education- High School Diploma/ G.E.D. equivalent preferred
* Retail Experience- At least 1 year of retail experience is preferred
* Supervisor/ Managerial Experience- No supervisory/ management experience is required
* CEFR B2 Fluency in English & Spanish, required
* Customer Focus
* Communication
* Interpersonal Interaction
* Fashion Trend Knowledge
* Outgoing
* Assertiveness
* Adaptability/Flexibility & Stress Tolerance Poise & Ambition
* Multi-Tasking
* Applied Learning
* Work Ethic
* Omni Channel Services
Benefits
* Siendo asociado en Abercrombie & Fitch (A&F Co.) te podrás beneficiar de una gran variedad de programas diseñados especialmente para encajar contigo y tu estilo de vida. A&F está comprometido con proporcionar beneficios sencillos, competitivos y comprensivos que estén alineados con la cultura y valores de la Compañía, pero aún más importante, ¡contigo!
* Descuento para empleados
* Horario Flexible
* Oportunidad de crecimiento profesional dentro de la compañía
* Oportunidad de ser un brand affiliate
* Formación y desarrollo
* Formar parte de un equipo que celebrará ser TÚ MISMO.
What You'll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you'll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company's culture and values, but most importantly - with you!
We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
* Quarterly Sales Incentive Bonus
* Merchandise Discount
* Flexible Schedule
* Opportunities for Career Advancement
* Opportunity to Become a Brand Affiliate
* Training and Development
* A Global Team of People Who'll Celebrate you for Being YOU
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Cualquier oferta para este puesto podría estar sujeta y condicionada a que el solicitante realice los trámites de visado de trabajo aplicables. La empresa podría ponerse en contacto para informarle de los documentos que deberá aportar.
Abercrombie & Fitch Co. Es una compañía con igualdad de oportunidades
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Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
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