Job Profile Title : Manager, Services Sales
Career Band : 7
Position Location : Portugal, Italy, France or Spain - Remote
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $25 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. And with over $1 billion invested annually in R&D, we empower our teams to put science into meaningful action and give our R&D colleagues the autonomy, resources and tools they need to take science a step beyond.
Key Responsibilities :
* Lead and manage a team of inside sales representatives responsible for selling service contracts.
* Territory will include : France, Italy, Spain and Portugal.
* Prepare accurate monthly forecasts of orders and revenue.
* Work directly with the service and FAs teams to support their goals and drive incremental business.
* Leverage practical process improvement (PPI) to devise ways to streamline processes.
* Plan and direct staffing, training and performance evaluations to develop and control sales programs.
* Manage, develop, mentor, control and empower the sales force to develop their skill to ensure that a high professional standard is achieved and monthly sales targets are met.
* Assess staff performance and provide mentoring and guidance to ensure maximum efficiency.
* Ensure the smooth and adequate flow of information within the support groups to facilitate business operations.
* Continually develop knowledge of the business climate, applications and competition for defined geography and accounts.
* Monitor customer preferences to determine focus of sales efforts.
* Resolve customer complaints regarding sales.
* Prepare reporting and presentations as needed.
What We’re Looking For :
Experience :
* A Bachelor’s degree or equivalent experience is required.
* Experience in the Life Sciences sector is a plus.
* Fluency in English is required; proficiency in French, Italian and / or Spanish is a bonus.
* In-depth understanding of people management and sales strategies and tactics.
* An analytical mind with problem-solving skills.
* Excellent organizational and multi-tasking abilities.
* 3-5 years experience leading and developing sales teams preferable.
* 5 years of sales experience.
Skills and Abilities :
Strong communication skills, with a talent for relationship-building and customer engagement.
A passion for teamwork and the ability to handle projects in a collaborative environment, delivering outstanding customer service.
Why Join Us?
Join Thermo Fisher Scientific and make a global impact. Our mission is to enable customers to improve the world's health, cleanliness, and safety. We offer a collaborative and inclusive culture that values integrity, intensity, innovation, and involvement. We provide comprehensive training, career development programs, and growth opportunities in a company that's crafting the future of science and technology. Apply now to make a difference!
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