Omega CRM Consulting is looking for a CMS Content Editor Analyst that would like to collaborate with one of the top global pharmaceutical companies.
Main tasks
Content Management
* Create, edit, and publish content using Drupal CMS across multiple corporate websites.
* Ensure content aligns with brand guidelines, SEO best practices, accessibility standards, and legal/compliance requirements.
* Manage metadata, tags, and URL structures to optimize content discoverability.
* Monitor published content for accuracy, broken links, and expiration dates.
* Collaborate with business stakeholders from different geographical markets to understand content needs and priorities.
Global Communication & Collaboration
* Liaise with cross-functional teams across various time zones and cultures.
* Gather requirements from regional teams and adapt content strategies accordingly.
* Work closely with marketing teams and external design agencies to validate and implement content assets.
Documentation & Training
* Develop and maintain comprehensive documentation on Drupal tasks, workflows, and publishing best practices.
* Provide training and support to team members and stakeholders to ensure efficient content management.
Web Development & Technical Support
* Understand fundamental web development concepts (HTML, CSS).
* Collaborate with IT and QA teams to troubleshoot technical issues related to content.
* Manage content lifecycle including updates, maintenance, and enhancements.
Project Management Tools
o Utilize Jira and Confluence for task tracking, documentation, and collaboration.
o Support MLR (Medical, Legal, Regulatory) review processes through integration with Veeva Vault or similar systems.
Experience & Skills
o Bachelor’s degree in Communications, Marketing, Computer Science, or related field.
o 3–5 years of experience in web content management, preferably using Drupal CMS.
o Proficiency in Drupal (content types, views, taxonomy, workflows).
o Knowledge of SEO principles and best practices.
o Basic understanding of HTML/CSS and web development concepts.
o Experience with Jira and Confluence is a plus.
o Excellent written and verbal communication skills.
o Ability to build strong relationships with internal stakeholders and external partners.
o Strong attention to detail and ability to manage multiple content streams simultaneously.
o Analytical mindset with experience using content performance tools and reports.
o Experience working in regulated environments and with MLR review processes.
o Ability to work independently and proactively in a fast-paced, global environment.
What do We offer
o Permanent contract.
o Flexible Schedule. We make it easy. Balance your professional and personal life.
o Trainings & Certifications. Improve your skills and get the official certificate from our main partners.
o Home Office.
o Flexible retribution (public transport ticket, Ticket restaurant, …).
o Health insurance.
o OMEGA in action. Our commitment to a better society is not just an intention.
About us
Omega CRM, a Merkle Company, is a global digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI.
Together with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact.
With over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain.
We operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics.
Client satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia).
At Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together.
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