Director of Sales, Marketing & ReservationsA luxury boutique hotel group with a strong focus on service excellence, guest experience and premium positioning is seeking a Director of Sales, Marketing & Reservations to lead and evolve its global commercial strategy.General MissionSupports in developing and implementing the Commercial Strategic Plan and Marketing of the hotel and the appropriate guidelines to reach the established objectives and improve market penetration.SalesLocal Sales & Account Management:Drive relationships with DMCs, corporates, local hotel/hospitality partners, and event planners.Convert inbound leads from cluster and integral accounts.Represent the property at local events and networking opportunities.Manage the on-property team.Coordinate strategy with Corporate roles (Revenue, Sales, and Marketing).Groups & Events Leadership:Direct responsibility for the Groups & Events Reservations team.Ensure timely, accurate, and commercially strong proposal management, contracting, and upselling.Improve team efficiencies.Commercial Collaboration:Align with Director Leisure Sales on FAMs and site inspections, including coordinated Key Account Management.Support Cluster MICE on pipeline follow-up and conversion and proactive opportunity management.Provide local insights to Cluster Director Revenue for pricing decisions, forecasting demand evaluation.Coordinate with the Marketing team for consistent brand and campaign activation on property.Ensure SOPs related to client and guest data are in place, consistently applied and fully adhered to.Marketing & PRProvide strategic direction on E-Commerce and online marketing to ensure alignment with brand standards.Oversee development of initiatives that enhance the guest experience through partnerships, activities, and communication.Supervise and support Marketing & Communications Manager liaising with local and international PR agencies.Curate and steer entertainment and events programming on property.Safeguard and ch