SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence, and excellence to Barcelona’s waterfront district of Port Forum. Here, the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences – meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona offers an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with natural light, breakout rooms for all meeting sizes, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description
What you’ll do
* We are looking for a Housekeeping Supervisor intern to join the pre-opening team at SLS Barcelona. Under the guidance of the Housekeeping Manager, you will supervise the overall operation of the housekeeping department.
* Ensure all departmental service standards and sequences are maintained.
* Collaborate daily with all housekeeping partners.
* Maintain close communication with the Front Office and Engineering teams.
* Address guest issues promptly to ensure satisfaction and provide follow-up if necessary.
* Check that public areas, guest rooms/suites, equipment, and linens are clean and in good repair; advise team members on improvements.
* Assist with handling complaints and special guest requests, including VIPs and repeat visitors, to achieve complete satisfaction.
* Promote teamwork and quality service through daily communication with other department managers.
* Support deep cleaning projects and assist housekeeping staff during high-volume periods.
* Perform housekeeping duties such as making beds, vacuuming, and cleaning guest suites to ensure guest satisfaction.
Qualifications
What we are looking for...
* An individual who understands, celebrates, and embraces the SLS brand values.
* Ability to multitask and thrive in a fast-paced environment.
* Proactive, positive, energetic, dynamic, empathetic, a team player, with high attention to detail and passion for hospitality.
* Excellent verbal and written communication skills. Fluent in Spanish and English.
* You make people feel good—team members, guests, and colleagues alike. You make a positive impact.
* Quick learner who adapts to SLS’s unique culture.
* Humble and open to ideas, leaving ego at the door to get things done.
* Willing to try (almost) everything once and do things differently.
* Enjoy working in a team that supports each other and has fun along the way.
Additional Information
What's in it for you...
* The opportunity to be part of an innovative, fast-growing, international group committed to building a global brand.
* The chance to challenge norms and work in a creative, rewarding environment.
* Become part of a passionate team dedicated to creating exceptional hospitality experiences.
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