We are looking for a ServiceNow Architect who will offer services to one of our clients, a multinational pharmaceutical company.
TASKS & RESPONSIBILITIES :
* Governance & Innovation :
o Contribute to governance processes by providing strategic direction on the integration of innovative technologies within the ServiceNow environment.
o Develop project portfolios and solution roadmaps ensuring alignment with business requirements, technology trends, and industry standards.
o Act as a scout for innovation and run Proof of Concepts (PoCs), including preparing detailed cost-benefit analyses.
o Ensure the company’s architectural governance remains current by reviewing and approving all demands and change requests.
o Maintain the integrity of architecture-related data in the application planning repository, ensuring its accuracy and completeness.
o Host Design Authority meetings to review technical solutions and approve them.
o Develop comprehensive architecture documentation, including Visio diagrams and high-level design specifications, to communicate technical solutions effectively.
* Optimization & Performance :
o Optimize existing technology stacks to enhance stability, scalability, and cost-effectiveness in line with digital transformation goals.
o Monitor instance performance, security, and user interface, proposing and implementing improvements to elevate the end-user experience.
* Technical Leadership :
o Provide technical guidance and leadership during the implementation of new requirements on the ServiceNow platform.
o Identify and standardize reusable solution components to streamline development and deployment efforts.
o Stay updated with the latest ServiceNow products and integrated technologies to continuously enhance platform capabilities.
o Facilitate informed cross-functional decisions by understanding and evaluating the impact of system or process changes on related areas, promoting a unified approach among stakeholders.
SKILLS & EXPERIENCE :
* Educational Background: Bachelor’s degree in Information Technology or a related field, or equivalent experience.
* Professional experience: Minimum of 5 years of relevant experience in ServiceNow administration, development, and solution design/implementation. At least 2-3 years in ServiceNow Solution Architecture. 2-3 years in software development, with an emphasis on Agile methodologies.
* Technical Expertise: Strong knowledge of ServiceNow, IT Service Management, HR Service Delivery, supported by relevant certifications. Knowledge of architecture, integrations, automation, and security. Experience with database design schemas and data modeling. Extensive experience in requirements gathering and analysis.
* Soft Skills: Experience coordinating in cross-functional teams. Ability to work in virtual, international, and multicultural environments.
* Additional Qualifications: ITIL Foundations certification or equivalent. Willingness to travel as needed. Fluent in English, both written and spoken.
Other valuable skills (plus) :
* Experience with ITSM, ITBM, HR Service Delivery, and skills within SecOps is a plus.
SCHEDULE :
* 08/09h-17/18h from Monday to Friday (flexible)
* 4 days remote | 1 day on-site
CONDITIONS :
* Salary package based on your profile.
* Permanent Contract.
* Ticket restaurant included during office hours.
* Flexible Retribution Program (medical insurance, public transport ticket, childcare check).
* Discounts on gym network (Andjoy).
* Learning & Development opportunities.
Our goal is that you are well in every way!
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