Order management with dutch and french - babel profiles

Do you speak French and Dutch? Are you customer-focused, analytical, and a real problem solver? We have an amazing opportunity for you!

Our client is a well-known company that sells print and digital document products and services in more than 160 countries, and they are looking for a new team member for their Order Management team here in sunny Barcelona. The role is responsible for accurately entering and processing customer orders, ensuring data integrity, and supporting a seamless order-to-cash process. You will work closely with Sales, Logistics, Customer Service, and in-country teams to achieve daily, weekly, and monthly order management targets. If you are looking for a new professional challenge and want to be part of an international team, apply now.

Key languages :

• Bilingual proficiency or equivalent level of Dutch
• Professional level of French
• Professional level of English

Main responsibilities :

• Manage workflow efficiently to meet targets and service standards
• Process orders and returns accurately and on time
• Check orders for completeness, pricing, and required details
• Update customer information, order notes, and billing/shipping data
• Respond to order-related inquiries as a main point of contact
• Follow company policies and ethical guidelines consistently
• Assist with implementing and maintaining automated order processes

Core skills/experience:

• 1–3 years of experience in order entry, order management, or customer service roles
• High level of attention to detail with a strong focus on quality and accuracy
• Solid communication skills with the ability to manage multiple tasks effectively
• Fluency in Dutch and English, both written and spoken
• Goal-oriented mindset with the ability to work towards targets
• Collaborative team player who contributes positively to team objectives
• Able to work independently and take initiative when required
• Flexible and comfortable working in a fast-changing environment
• Experience working with SAP or other CRM/ERP systems is an advantage
• Self-motivated with a proactive attitude and willingness to develop new skills
• Confident using computers and standard office software

What's on offer :

• Salary : 31,5K euros
• Fully remote position with quarterly on-site attendance in the Barcelona office
• Enjoy a friendly and supportive work environment
• Take advantage of a work-from-home policy
• Gain experience in an international team and develop your career

Our recruitment process?

• Step 1: Interview with our Recruiter to get to know you better
• Step 2: Interview with the Hiring Manager + Technical test
• Step 3: Interview with HR

At Babel Profiles, we believe in talent beyond labels. This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.