Schneider Electric creates connected technologies that reshape industries, transform cities, and enrich lives. From the simplest of switches to complex operational systems, our technology, software, and services improve the way our customers manage and automate their operations. Our Sustainability Business offers solutions to key challenges facing customers with respect to managing and optimizing their energy and utility data. The Data Experience Team has been developed to deliver a more digital and comprehensive data service to our customers. The Data Experience Coordinator is a client-facing position requiring a cross-trained individual to provide oversight for many of the Data Operations processes.
Implementation and ongoing coordination of data services with a view to maximize success and efficiency of the overall program
This may include, but is not limited to invoice collection, open/close, and payment services
Customer service interface between the Global Data Operations team and the client
Frequent liaison with internal and external stakeholders throughout both the implementation and the ongoing delivery of the various data service deliveries, including receiving and responding to enquiries in a professional and timely manner
Independently or in partnership with clients and/or their Client Managers, identify and resolve customer data issues to promote delivery optimization
Prepare and provide accurate service delivery updates to all stakeholders through a variety of mechanisms, including regular Teams video presentations and email
Proficient computer experience in Microsoft Office Products (Outlook, Word, Excel & Power Point)
Excellent communication skills in English – verbal and written; Bachelor’s degree or equivalent experience
You must submit an online application to be considered for any position with us. It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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