Overview SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we've become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Join us and send your CV in English, pointing out your outstanding skills!Role Customer Support Consultant (Spain, remotely) – fluent German and English, GolfWhat you will do Providing exceptional customer and technical support via calls, emails, and chatsBuild positive and long-lasting relationships with customersMeet team KPIsStay up-to-date with cutting-edge technologySecurely work with customers%27 sensitive informationMaintain working knowledge of our client%27s products and servicesWhat you need to succeed Excellent German (C1 for both spoken and written) and English (C1)Experience in customer supportInterest in golf;
knowledge of golf rulesand equipmentAbility to work collaboratively in a teamIndependent and proactive approach to workPersonal laptop or computer with at least 8 GB RAM and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload)Nice to have Experience working with luxury brandsExperience with CRM systemsEmployment type ContractIndustries IT Services and IT ConsultingDisclaimer: We are a multinational company with unbiased views. The assessment of candidates is not affected by race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic prohibited by law.
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