PbJob Summary /b /ppbDevelops and performs tasks related to the technical repair, calibration, operation, and maintenance of Werfen Instrument Systems. /b This includes troubleshooting and diagnosing technical issues, conducting routine, calibrating equipment to ensure optimal performance, and performing necessary repairs to restore functionality. The role also involves ensuring that all maintenance and repair activities are carried out in accordance with established protocols and safety standards, keeping detailed records of all work performed, and continuously monitoring the instruments to maintain their accuracy and reliability in various operational settings. /ppbr/ppbKey Accountabilities /b /ppbPerform Technical Repairs on All Assigned Systems: /b This includes updates, upgrades, and product enhancements. /ppbPerform Technical Refurbishment of Equipment Modules: /b Conduct refurbishment to ensure equipment modules are restored to optimal working conditions. /ppbProgramme, Execute, and Report on Service Calls: /b Plan and carry out service visits, ensuring detailed reporting on the work completed. /ppbUse and Control of Tools, Diagnostic Instruments, and Communication Equipment: /b Properly utilize and manage all necessary tools and instruments required for service tasks. /ppbEnsure Documentation is Updated and Available: /b Maintain updated technical documentation for assigned platforms and ensure it is accessible to Field Service Engineers (FSE). /pullibPrepare Quotations for Customers: /b Provide cost estimates and service quotations to customers based on their needs. /li /ulpbNetworking/Key relationships /b /pullibOther roles within service: Service Specialist Manager, Service Area Manager, /b /li /ulpbService Director, Helpline, Field Service Engineer, Supply Chain. /b /p pbMinimum Knowledge Experience required for the position: /b /ppbEducation: /b Completion of higher vocational education or a bachelor's degree in Electrical or Electronic Engineering. /ppbExperience: /b Background in a technical department with relevant experience. /ppbr/ppbAdditional Skills/Knowledge: /b /pulliDemonstrates a strong inclination and enthusiasm for fostering collaborative work relationships and building effective teams. /liliMust be adaptable and flexible in handling various work assignments and situations. /liliProficiency in English at a B2 level. /li /ulpbr/ppbSkills Capabilities: /b /pulliProblem Analysis and Problem Solving /liliOrganizational Skills and Customer Service Orientation /liliAdaptability and Ability to Work Under Pressure /liliStrong Communication Skills /liliResponsibility /liliTeam Building /li /ulpbr/ppbLocation: /b /ppSan Esteve Sesrovires /ppbr/ppbTravel requirements: /b /pulliN/A /li /ulpbr/ppbIndividual Contributor Core Competencies: /b /ppbManaging Work /b /ppEffectively managing one’s time and resources to ensure that work is completed efficiently. /ppbEmotional Intelligence Essentials /b /ppEstablishing and sustaining trusting relationships by accurately perceiving and interpreting own and others’ emotions and behavior; leveraging insights to effectively manage own responses so that one’s behavior matches one’s values and delivers intended results. /ppbBuilding Partnerships /b /ppDeveloping and leveraging relationships within and across work groups, including cross-functional groups, to achieve results. /ppbDecision Making /b /ppIdentifying and understanding problems and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with available facts and constraints and optimizes probable consequences. /ppbContinuous Improvement /b /ppOriginating action to improve existing conditions and processes; identifying improvement opportunities, generating ideas and implementing solutions. /ppbContinuous Learning /b /ppActively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. /p