Experience the power of a game-changing career
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Looking for a role where you can grow, connect, and actually enjoy Mondays?
Welcome to Concentrix, a global technology and services leader powering the brands you know and use every day. We help future-focused companies level up their customer experience through smart tech and even smarter people in 70+ countries worldwide.
Now, we're looking for Dutch-speaking Customer Service Representatives to join our on-site team in sunny Málaga and help shape the future of customer experience.
Why you'll love this role
This isn't "just another customer service job."
It's a chance to build skills, make friends for life, and grow your career, all while working in one of Spain's most vibrant cities.
We'll support you with:
* Full paid training
* Ongoing coaching and cutting-edge tools
* Clear career development paths and learning programs
* A diverse, international team that truly has your back
What you'll be doing day to day
As a Customer Service Representative, you'll be the friendly voice and problem-solver customers rely on.
You will:
* Support eCommerce customers via phone and chat with questions about online orders and deliveries
* Handle store overflow calls and log customer inquiries in our CRM systems
* Deliver consistently great customer experiences — and help us make them even better
* Follow clear processes that set you up for success
* Potentially expand into email and social media support in the future
* Collaborate with your team to hit goals and celebrate wins together
What we're looking for
You don't need to tick every box, curiosity, motivation, and a people-first mindset matter most.
You'll feel right at home if you:
* Are bilingual or fluent in Dutch and advanced in English
* Are customer-focused, adaptable, and eager to learn
* Communicate clearly and confidently
* Manage your time well and enjoy working toward shared goals
* Are comfortable using computers, Microsoft tools, and the internet
Don't meet every requirement? Apply anyway. We value potential just as much as experience.
What's in it for you
We invest in our people because when you thrive, everyone wins. Here's what you can expect:
* Full-time permanent contract (39h/week)
* First 2 weeks: Monday–Friday, 09:00–17:00
* Then: Monday–Friday 08:00–18:00 + Saturday 09:00–17:00 (rotative shifts)
* Competitive salary that lets you live well in Spain
* Central Málaga location with easy commute, great lifestyle
* Bring-a-friend referral bonuses
* START: 09/02/2026
Experience the best version of you
At Concentrix, we don't just hire employees, we build game-changers.
Join over 440,000+ people worldwide who've chosen a workplace where growth, inclusion, and impact truly matter.
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. xohynlm All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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