Sales Engineer (Digital Solutions)
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OmniAccess is a leading service managed provider of premium connectivity, networking and cyber solutions. From our headquarter in Palma de Mallorca we cater services for superyachts, boutique cruise and research vessels, with a very strong commitment to service quality & availability. As part of our integral end-to end solutions, we design, implement and support onboard IT networks, bandwidth management tools and cyber security services, all aimed at providing our clients with premium digital solutions and the best possible user experience.
In 2018, OmniAccess joined forces with the Marlink Group. Marlink is a managed service provider and global leader in remote ICT solutions with annual revenues surpassing $800 million and 1,500 employees operating in more than 30 countries.
Wherever our customers are in the world, we deliver them possibilities to work smarter and to operate more effectively, more safely, more sustainably - without the limitations of technology.
With our possibility platform, we enable a comprehensive suite of end-to-end managed solutions (Connectivity, Network, Cyber Security, Cloud & IT, IoT & Apps), supported by professional services, unmatched global operations and delivery capabilities and local support teams.
As a global company with a local focus, we help make tomorrow’s possibilities today’s realities.
This strategic partnership has enabled us to expand our reach and capabilities, offering our clients an even broader range of innovative digital solutions and unparalleled support.
At OmniAccess, our vision is bold and clear: to deliver possibilities anywhere, empower innovation everywhere, and shape the future of maritime digital solutions.
Position Overview:
OmniAccess is seeking a dynamic and motivated Sales Engineer for our Customer Solutions Engineering team. The Sales Engineer will be primarily responsible for actively supporting the Account Managers to drive pipeline growth and managing the technology evaluation stage of the sales process. Must be able to articulate technology and product positioning to both business and technical audience, as well as to identify all technical issues to assure complete customer satisfaction through all stages of the sales process until handover to the operations department.
Based out of Mallorca, you will be part of a competent and diverse team that is key for the successful achievement of the company’s strategic objectives.
Your key tasks include:
Supporting the End-to-End Presales Process:
* Lead the customers’ needs discovery phase.
* Participate in meetings and product demos.
* Collaborate on proposals preparation.
* Build the bill of materials required for proposals.
Providing Technical Support to the Sales Team and Customers:
* Support the Sales team on technical issues.
* Support our customers and prospects in designing the most valuable solutions.
Developing and Maintaining Relationships with our Suppliers:
* Stay updated with the latest solutions offered by our suppliers.
* Leverage on suppliers for solution specifications and pricing.
Developing and Maintaining Relationships with our Customers:
* Cultivate strong relationships with existing clients and seek opportunities for growth.
* Keep customers up to date with the latest products and industry trends.
* Extract valuable insights from customer and competitor data.
* Use this information to design and drive new solutions for our customers.
Creating Presentations and Proposals:
* Create and deliver persuasive presentations to existing and prospective customers.
* Participate and present at industry events.
* Design proposals covering technical and commercial aspects for new products and services.
* Provide support to answer formal RFPs.
Ensuring Successful Sales Handover to Operations:
* Utilize the defined processes and tools to handover concluded sales to the Project Management Team.
Building Competencies and Foster Knowledge Sharing:
* Continuously build competencies in the relevant technical domains through online trainings, research and internal workshops.
* Create knowledge transfer initiatives to the rest of the Solutions Engineer team the wider Sales teams.
Reporting:
* Regularly report status of set objectives and issues affecting their achievement.
Necessary experience & qualifications:
* Native or proficient command of English.
* Energy and curiosity to learn about technologies.
* Academic background in one of the following subjects: Cybersecurity, IT, Networking.
* Work experience within Cybersecurity.
* Strong understanding of Cybersecurity technologies and regulations.
* Ideally holding relevant technical certifications from Cisco, Fortinet, Crowdstrike, Palo Alto and other network and security solutions providers.
* Excellent communicator, speaking confidently about technology in front of a diverse audience.
* Excellent skills in articulating value of offered products and services.
* A real team player.
* Essential can-do attitude and able to prioritize work while under pressure.
* Willing to travel when required.
* Resident or citizen of the EU, and able to start employment at OmniAccess without requiring any visa or work-permit.
* Able to work onsite at our headquarters in Palma de Mallorca.
What's in it for you:
* Opportunity of growing technical and commercial skills.
* Challenging & diverse tasks.
* Working in the high-end sector of the maritime market.
* Working on some of the most iconic vessels’ projects.
* Open Corporate Culture with a modern and dynamic work environment.
* Annual performance bonus.
* Private health insurance.
OmniAcess is an equal opportunity employer determined to building a diverse and inclusive workplace. We are committed to ensuring that all individuals are treated with dignity and respect, and that everyone—regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, religion, disability, or any other legally protected status—has fair and equal access to opportunities for growth, development, and success.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Engineering, Information Technology, and Sales
* Industries
Information Services, Telecommunications, and IT Services and IT Consulting
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