Recruitment Apple Lovers is a leading recruitment agency based in Portugal. We specialize in connecting top talent with innovative companies in various industries. Our team is dedicated to finding the best candidates for our clients and providing exceptional service.
We are currently seeking a Customer Experience Specialist fluent in Dutch to join our team.
The ideal candidate will have experience in providing top-notch customer service across the industry. This is a full-time position with opportunities for growth and development within our company.
Position: Customer Experience Specialist with Dutch
Location: Valencia, Spain
Employment type: Full-Time
Remuneration: EU up to 1,600/month
DUTIES AND RESPONSIBILITIES:
Provide top-notch support to C2C customers via phone, email, and chat
Collaborate with customers to identify effective solutions
Brainstorm with colleagues to enhance the Customer Experience
Handle troubleshooting, innovation, and change management daily
Optimize business processes to enhance the customer journey
REQUIREMENTS:
Fluent in Dutch and in English
Customer service is second nature to you, prior experience in the field is an advantage
Exceptional communication skills that facilitate meaningful interactions
Proactive and solution-oriented mindset to tackle challenges effectively
Ability to think outside the box and consistently deliver customer solutions
Proficient with computers and possess lightning-fast typing skills
BENEFITS:
Experience a vibrant start-up culture while collaborating with some of the coolest brands in Europe
Breakfast and lunch on us because fueling your day matters
Spanish health insurance we've got your well-being covered
Free Spanish classes unlock a new language and immerse yourself in the local culture
Career growth opportunities take your skills to the next level with endless development paths
Monthly events and socials from boot camps to the coolest team-building activities, we know how to keep things exciting
Relocation support well help you settle into Spain smoothly, from handling admin to offering tips on local life
If interested, don´t hesitate to send us your CV ;)