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Job Reference:
774422416527143731232460
Job Views:
1
Posted:
31.03.2025
Expiry Date:
15.05.2025
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Job Description:
Today HP is a $50+ billion Fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation; it’s who we are and what we have been doing since 1939. We keep reinventing ourselves. Together, we challenge convention, pushing each other to surprise the world.
About the Role
As an Inside Presales Technical Consultant, you will provide technical presales support for the HP Commercial portfolio of Personal Systems products, services, and solutions. Our team supports multiple languages across the world, ensuring a diverse and collaborative work environment.
Key Highlights
* The job provides continuous face-to-face, hands-on, and virtual training sessions on cutting-edge technologies, HP's leading products, and solutions, both locally and internationally.
Mission of the Inside Presales Technical Consultant (TC)
Our mission is to support sales opportunities by providing technical guidance through various communication channels. Assist our End-User sales and Channel teams in navigating Personal Systems products, solutions, and services, ensuring they secure business wins and deliver an excellent total customer experience (TCE).
Responsibilities
* Provide technical recommendations, direction, and guidance on HP Personal Systems offerings.
* Respond to and track technical questions from internal or external requestors.
* Present the advantages of HP’s Personal Systems products and solutions.
* Assist sales representatives in responding to customers’ requests (RFI, RFP, RFQ).
* Support sales opportunities with in-depth technical understanding of HP’s offerings.
* Provide support on the status of technical and environmental regulations.
* Deliver trainings to other departments about Personal Systems products and solutions.
* Manage technical escalations and provide proactive technical updates to the sales community.
* Collaborate with various technical resources as needed, within the Presales organization or Worldwide Divisional resources.
* Maintain a high level of service quality and total customer experience (TCE).
* Ensure a competitive and appropriate level of technical and professional competence.
Knowledge/Skills Required
* Advanced proficiency in spoken and written Czech and English. Proficiency in another language is advantageous.
* Bachelor's degree or equivalent experience, preferably in a technical/engineering field or computer science.
* Current experience and knowledge in computer technologies, hardware, operating systems, software, and networking technologies.
* Strong analytical, organizational, and team skills, with troubleshooting and problem-solving abilities.
* Self-motivated with the ability to operate with minimal tactical direction.
* Demonstrated motivation to seek knowledge and continuous learning.
* Typically, minimum 3 years of relevant work experience.
Career Path
The Inside TC role serves as an entry point in the Presales TC community, providing opportunities for advancement within the team or country. Potential evolution includes becoming a Team Lead or Supervisor. Progression to the Expert team or Senior Country Field TC is also possible, along with transitions to other departments such as Technical Marketing, Product Management, or IT.
Benefits
* Opportunity to work in an international organization with colleagues from around the world.
* Participation in various networks and activities promoting STEM, business skills, work-life balance, and more.
* Internal growth and career opportunities, including access to HP’s learning platforms and LinkedIn Learning.
* Attractive benefits: health & life insurance, reduced-price meals, product discounts, flexible working hours, community involvement, sports facilities, onsite healthcare, and more.
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