Role Description:
**Role Overview**
**Key Job Responsibilities and Duties**:
- Pro-active communication with partners in your region by market visits, telephone and by internal messaging to assist with the development of the business
- Responsible for a portfolio of partners where you are the first point of contact, answering questions and following up when needed, also responsible for evaluating local market characteristics, trends and drivers
- Help identifying new potential partner leads and pass this leads on for further follow up
- Responsible for taking Customer Service issues which relate to their portfolio and solving these in the most efficient manner for the business, partner and customer
- Support the organization of events, such as workshops and webinars, for partners. Also encouraged to attend in the partner events for their portfolio
- Be aware in terms of public affairs and public relations in their scope, becoming familiar with the different regulations and laws approved and affecting our industry.
**Role Qualifications and Requirements**
- Knowledge of the Travel industry within Catalonia
- Significant experience in a relevant account management/sales/business development function
- Strong commercial and communication skills
- Proficient in spoken and written English and Spanish
- Shown experience within e-commerce and/or travel industry
- Proactive with a sense of responsibility and can work independently
- Accurate, strong analytical skills and an eye for detail
- A team player, self-motivated, flexible and open to change
- Open to learn mindset
- Time management and prioritization skills are critical
- Driver’s license
- Availability to travel up to 50% to a designated area within the country
**Benefits & Perks - General Impact, Personal Relevance**:
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.
**Application Process**:
- Let’s go places together: How we Hire
- This role does not come with relocation assistance.