**Descripción de la empresa** About IAG Tech**
IAG Tech is a community of IT and digital professionals from across the International Airlines Group (IAG). We drive the technology behind some of the biggest and most successful brands in general aviation, including British Airways, Aer Lingus, and Iberia.
Brought together in 2019, we are a unique community with a shared vision to deliver Technology Excellence and be recognised as industry leaders in the use of technology.
Our mission is to delight customers, enable employees, accelerate business performance, protect our business and increase shareholder value, through the innovative and agile use of technology and data.
We use product-centric delivery teams using agile methods to implement new capabilities at pace and maximise business outcomes. With a relentless focus on improving system performance and stability, we continually strive to find new and better ways to innovate and support the Group.
**Our Values**
At IAG Tech we share common values to help us create the right culture to underpin our thriving community:
**Innovation**| we value identifying new ways of using technology to solve business challenges
**Empowerment**| we value giving people the freedom to operate, that they take accountability, and collaborate with colleagues
**Professionalism**| we value having and developing the right knowledge and competency to be able to do our jobs to the best of our ability
**Transparency**| we value honesty and integrity and always share the reality in a manner the business understands
**Agility**| we value responsiveness, speed and flexibility in everything we do.
We celebrate when we see great examples of our values in action and challenge each other when we see these values being ignored
**Descripción del empleo** Scrum Master - Agile Product Coordinator**
We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky.
With a diverse workforce spread across four countries, IAG GBS provides creative and innovative solutions to drive sustainable transformation by delivering finance, procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the GBS centralised model, driving efficiencies, automation and economies of scale.
IAG Tech’s vision is to increase shareholder value, accelerate business performance, delight customers, enable employees, and protect our business through the innovative and agile use of technology and data.
**Purpose of the role**
**Accountabilities**
Working in partnership with IAG Tech and the business to:
- Ability to be versatile and adapt to diverse situations based on business needs, with a proactive and collaborative mindset.
- Gather business requirements and translate them into user stories that are easily understood by developers.
- Prioritize development efforts in alignment with business needs.
- Provide visibility into development status and outstanding work using project management tools such as Jira.
- Strong Jira configuration skills to support project management, portfolio visualization, and performance metrics tracking.
- Oversee project dependencies involving internal or external third parties to ensure seamless coordination and delivery.
- Align team practices with company standards in areas such as development, security, architecture, and design.
- Manage standard company processes for the initiation of new initiatives and production deployments.
- Drive solution-based outcomes through the facilitation of scrum events, defined sprints, retrospective meetings, daily stand-ups, meetings and workshops
- Maintain the product backlog using techniques for effective backlog management
- Ensure the Scrum Team understands and communicates progress towards their product goals with Product stakeholders ensuring timely involvement (e.g., IT Project Managers, Delivery Leads, Product Managers)
- Leverage tools & techniques providing clear, relevant, up to date and metrics based visibility of progress
- Coordinate with Project Managers, the Delivery Leaders, and Product teams to ensure dependencies are understood and managed
- Build a trusted, safe and productive environment where team members ‘own’ the product, problems can be raised without fear of blame with an emphasis on continuous learning and problem solving
- Lead the training, adoption and coaching of Scrum techniques and cadence within the team and the wider organisation
- Remove barriers to delivery for stakeholders and Scrum Team(s), maintaining continuous and optimal workflow at a level that is sustainable
- Ensure capacity, velocity & throughput of the team is measured and monitored (roadmap planning)
- Deliver on a number of projects, the breadth and complexity of which will vary depending on experience.
This role may require travel and working from multiple sites/locations. Willing and able to travel to participate in meet