Time left to apply End Date: May 31, 2025 (16 days left to apply)
job requisition id JR105311
Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
Are you passionate about delivering great customer service and ensuring vehicles are well-maintained? We are looking for a dedicated Car Return Agent to join our team, helping customers finalize their rental experience and ensuring our fleet is in top condition.
Key Responsibilities:
* Greet and assist customers with professionalism and confidence when they return their vehicles.
* Check a high volume of vehicles back into the rental fleet daily.
* Identify and assess any potential new damage on vehicles, compiling necessary documentation for efficient evaluation.
* Contribute to the Quality Control process to ensure fleet damage records are accurate and up-to-date.
* Provide excellent customer service during all customer interactions, ensuring a smooth and satisfying return process.
* Support other areas of the branch to ensure operations run efficiently and customer experiences are maximized.
* Perform additional duties as requested by management to contribute to the success of the branch.
What We’re Looking For:
* Strong attention to detail and ability to assess vehicle condition.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team player with a proactive attitude to assist wherever needed.
Why Join Us?
* Be part of a dynamic and customer-focused team.
* Play a key role in maintaining the quality and condition of our rental fleet.
* Enjoy opportunities for growth and development within the company.
About Europcar Mobility Group
Europcar Mobility Group is a global mobility provider with 75 years of expertise in mobility services and a leading position in Europe. "We help to change the way you move" is our mission, uniting us. We offer a wide range of car and van rental services for individuals and businesses, from hours to months, on-demand or subscription, with a fleet of over 250,000 vehicles, including electric models.
Our brands include Europcar, Goldcar, and Fox-Rent-A-Car, each catering to different customer needs and markets. With a presence in over 130 countries and more than 8,000 employees, customer satisfaction remains our top priority.
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