Todos los posibles candidatos deben leer con atención los siguientes detalles de este trabajo antes de presentar una candidatura.
**Santander Digital Services
** is looking for a
**Fraud Prevention Specialist
** based out of
**Spain, Brazil or Portugal
**.
* Lead and contribute significantly fraud risk assessments for new products, journeys, and digital developments, identifying vulnerabilities, control gaps, and mitigation requirements early in the design phase.
* Provide fraud prevention subject-matter expertise to cross-functional initiatives, supporting enhancements to fraud frameworks, controls and processes.
* Act as an expert advisor on fraud-prevention industry practices, technologies, and tools, evaluating new capabilities, benchmarking with peers, and identifying opportunities to enhance the bank’s strategic detection ecosystem.
* Monitor and assess emerging fraud trends, collaborating with business, product, cybersecurity, and operational teams to maintain a forward-looking and holistic view of the evolving threat landscape.
* Support with an expert view in fraud events response, ensuring high-quality root-cause analysis, effective remediation actions and lessons learned.
* Define, plan, and drive the execution of fraud prevention strategic initiatives, ensuring the alignment of frameworks, controls, and operational processes with fraud-threat trends.
* Stay informed on industry fraud-prevention practices, technologies, and tools used in the banking sector, identifying opportunities to enhance the bank’s detection capabilities.
* **Minimum of 4 years of experience in Fraud Prevention roles.
*** Excellent communication skills written and spoken.
* Experience in the financial/banking industry.
* Capacity to build effective relationships with a wide range of stakeholders in a complex partnership environment.
* Exceptional hands-on management style and the ability to address and resolve issues efficiently and deliver results.
* Flexibility and ability to work both; independently and collaboratively.
* Superior relationships management, excellent organizational skills, ability to multi-task and attention to details.
* Excellent judgment and rigorous analytical skills.
* Experience in designing or enhancing fraud controls and frameworks.
* University degree in Computer Engineering, Information Systems, Business, Administration or related field or relevant experience.
* Certifications in fraud prevention skills or tools.
* Certifications in cybersecurity (valued).
* Strong knowledge of fraud controls and countermeasures, including, decision engines and rule-based systems, authentication and identity verification, biometrics and behavioural analytics, device intelligence and risk scoring.
* Understanding of fraud-prevention architectures and key technological components such as real-time decisioning platforms, orchestration, middleware and machine learning fraud models.
* Knowledge of banking products and processes, such as cards, loans, payments, digital onboarding and banking apps.
* Deep understanding of fraud typologies (APP scams, card fraud, digital onboarding fraud, account takeover, mule activity, payment fraud, social engineering, etc.).
* Strong knowledge in Cyberfraud TTPs and trends per taxonomy (ex: scams, cards fraud, identity fraud, online/mobile fraud, etc…), per products (ex: payments, debit cards, digital wallets, dealer fraud, mobile, web, etc…) and type of attack (ex: phishing, deepfakes, money mules, social engineering, account takeover, vishing, impersonation, etc…).
* Define fraud prevention strategic roadmaps and architectures blueprints.
* Strong analytical skills to interpret, transactional behaviours, trends, anomalies, and event patterns multi-channel fraud indicators
* Solid understanding of leading fraud platforms including transaction monitoring, behavioral biometrics and identity verification.
* Knowledge on conducting fraud risk assessments and identifying control gaps in business products and processes.
* Solid knowledge on topics related to fraud or financial crime, such as, first-party fraud, authorized/non-authorized fraud, money mules, etc…
* Data analysis skills, using tools such as Power BI, Excel, SQL.
* Statistics knowledge (trends, deviations, correlations).
* Regulatory knowledge applicable to fraud.
* Even though the role is fraud-focused, it will be valued as a good understanding of cybersecurity TTPs and threats intelligence.
* Strategic thinking and problem-solving skills
* Innovative mind-set to ensure a clear focus on the strategic agenda.
* Strong stakeholder management skills, with the ability to negotiate, influence, and reach effective agreements across different geographies, cultures, and functional roles.
* Ability to work and reach satisfactory agreements and find practical solutions for Fraud with all its stakeholders in different geographies and roles.
* Ability to operate under pressure, managing high-impact situations with calm, clarity, and sound judgment.
* Good knowledge of Internal and external fraud risk management, cyber security, IT concepts.
* Excellent and clear communication skills in both online in written interactions, and face-to-face customer service interactions.
* Business relationship management at high pressure situations.
* Cross-cultural collaboration, working effectively in global, diverse, and matrixed environments.
* Leadership through expertise, guiding teams and stakeholders by providing clear direction, structure, and subject-matter insight.We know
**family is everything
**.
That’s why we offer childcare support and family-friendly programmes tailored to each life stage.
**Extra benefits
**.
Gym/WellHub membership, medical centers in some of our facilities, meal subsidy, parking, shuttle service from various points in Madrid, as well as exclusive discounts and offers for Santander employees. xpzdshu
**And that’s only the beginning—we’ll tell you more when you join!
**
#J-18808-Ljbffr