* Lisbon, Portugal | On-Site | International Tech Support Project
* Relocation Support for Work-Permitted Candidates
How to Apply
Send your CV to can.dinler@cbtalents.org or Use Application form
Join an international customer experience team supporting innovative digital and technology solutions used by customers across Europe. We are looking for Dutch-speaking Technical Customer Service Agent who is passionate about helping users resolve technical issues and ensuring a smooth product experience.
This role is ideal for candidates who enjoy technical troubleshooting, customer interaction, and working in a fast-paced international environment.
What You'll Do
* Provide technical customer support via phone, email, and chat in Dutch
* Assist users with product troubleshooting, technical questions, and account support
* Deliver clear and professional communication while resolving issues
* Maintain accurate records of interactions in internal systems
* Ensure high service quality and customer satisfaction
* Adapt quickly to new tools, updates, and product features
What We're Looking For
* C1/C2 Dutch (mandatory)
* English B2 or higher
* Strong communication and customer service skills
* Comfortable working in a dynamic support environment
* Open to feedback and continuous improvement
* Interest in technical troubleshooting and digital services
Work Schedule
Rotational shifts
* Monday – Friday: 08:00 – 20:00
* Saturday & Sunday: 08:00 – 17:00
* Days Off: 2 rotational days per week
Salary & Benefits
* Base Salary: €1,100 gross × 14 months
* Performance Bonus: €135/month × 12 months
* Attendance Bonus: €120/month × 11 months
* Meal Allowance: €7.63/day
Additional benefits:
* Health insurance from day 1 (fully covered after 6 months)
* Paid training and onboarding
* International and multicultural work environment
* Career development opportunities
If you're ready for a new international opportunity, we'd love to hear from you...