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General manager

OnHires
Publicada el 15 diciembre
Descripción

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General Manager

role at

OnHires

General Manager (B2B SaaS) — Remote | Privacy & Data Access Platform A global B2B SaaS company providing online anonymity and secure access to public web data is looking for an experienced General Manager to drive growth, scale operations, and act as the CEO’s right hand.

Industry:

SaaS · Privacy Tech · Data Access Model:

Subscription-based SaaS (global customers) Format:

100% Remote Seniority:

General Manager → Path to COO

About the Client Our client is a fully remote SaaS company focused on enabling online anonymity and secure, fast, and private access to public web data. Operating since 2008 and serving thousands of global users, the company is scaling rapidly and seeking a General Manager to support the next phase of growth.

Role Overview The

General Manager

will own operational excellence, revenue growth, and cross‑functional performance across the organization. Reporting directly to the CEO, this role blends strategic leadership with hands‑on execution and includes:

Full P&L accountability

Cross‑functional team leadership (20+ people)

Scaling systems, processes, and operational frameworks

Driving SaaS growth, customer acquisition, and revenue performance

Acting as the CEO’s operational partner and successor‑track leader

This position will manage team leads across Marketing, Sales, Product, Engineering, Finance, HR, and IT Operations.

Key Responsibilities 1. Business Growth & Strategy

Diagnose operational bottlenecks and growth barriers

Lead strategic initiatives to improve efficiency and accelerate scale

Translate company vision into actionable execution plans

2. P&L Ownership

Assume full P&L responsibility within the first 3–6 months

Manage financial performance and profitability targets

Lead a distributed international team of 20+

Build scalable team structures, workflows, and operational discipline

Improve cross‑functional alignment and leadership cadence

4. SaaS Operations

Oversee subscription revenue operations and customer lifecycle metrics

Improve MRR, CAC, LTV, Churn, and overall unit economics

Optimize onboarding, retention, and customer success processes

5. Culture & KPI Framework

Protect and strengthen a people‑centered remote culture

Implement KPIs, OKRs, dashboards, and reporting systems

Ensure transparency and accountability across the company

Candidate Profile Personality Traits

Results‑driven and analytical

Strategic thinker with a strong entrepreneurial mindset

Curious problem‑solver with a systems‑thinking approach

People‑first leader with excellent EQ and communication skills

Career & Experience Requirements

Experience scaling a

SaaS company under 50 employees

Leadership experience with ARR

$2M–$10M

4+ years in B2B SaaS

in leadership roles (Ops, Product, Tech, GM, COO)

4+ years of P&L ownership

Strong foundation in

sales, marketing, and GTM execution

Hands‑on operational leadership in remote/multicultural teams

Familiarity with

SaaS subscription funnels

and key metrics

Experience working closely with founders / second‑in‑command roles

Experience leading teams in Eastern Europe/Balkans — a plus

What’s in It for You

100% Remote Work

— flexibility and global team culture

Direct CEO mentorship

and strategic exposure

Clear path to COO

as the company scales

High‑impact role

with influence on product, brand, and operations

Performance‑based bonus structure

Unlimited vacation

Emergency fund support

Opportunity to help shape the next growth phase of a global SaaS product

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