About The Role
Drive revenue by converting inbound marketing-qualified leads into customers and upselling existing customers via phone, email, and CRM. This high-volume, phone-first role focuses on lead conversion, pipeline hygiene, and meeting sales targets.
Phone-first Inside Sales Role Focuses On Two Areas
* Activation: Convert marketing-qualified leads (MQLs) into paying customers through multi-attempt onboarding outreach.
* Retention: Use the ticketing system to contact existing customers for upsell/cross-sell opportunities to drive incremental GMV and reduce churn.
You can work remotely from anywhere within the EU, as long as you’re in the CET time zone. This is a full-time role.
What You Will Be Doing
* Activation: Make high-volume outbound calls to newly acquired MQLs; follow multi-touch cadences (calls, emails, WhatsApp messages). Qualify leads, address objections, demonstrate the value proposition, and close/onboard new customers over the phone. Convert leads into customers within a 30-day target window; document outcomes and follow-ups in the CRM.
* Retention: Use the ticketing system to proactively call customers with expiring orders, shipping updates, renewal opportunities, and relevant upsell/cross-sell offers. Recover at-risk accounts, prevent churn, and capture incremental GMV via tailored offers.
* Data & Process: Maintain accurate CRM and ticket records; update contact attempts, outcomes, and next steps. Provide feedback on lead quality, scripts, and cadence performance to improve conversion rates.
* Targets & Teamwork: Meet daily/weekly activity targets (calls, connects, follow-ups) and monthly GMV/conversion/retention KPIs. Coordinate with Marketing, Customer Success, and Operations to improve onboarding and retention flows.
What You Need
* 1–3 years inside sales, telesales, or customer outreach experience; experience in high-volume call environments preferred.
* Language requirement: fluent in English plus fluent (C1) in German and Polish (spoken and written).
* Strong phone presence, persuasive communication, and objection-handling skills.
* Comfortable with multi-attempt outbound cadences and target-driven work.
* Experience with CRM and ticketing systems (Salesforce or HubSpot or Zendesk).
* Results-driven, organized, and able to manage many leads/accounts simultaneously.
* Basic understanding of restaurant industry needs is a plus.
What You Get
* Flexibility to own your schedule and work the way you actually perform best.
* Work from anywhere in EU – your office is wherever you do your best thinking.
* Top-spec hardware from day one.
* A genuine fast-track to grow; if you perform, you'll move faster here than anywhere else you could join right now.
* A front-row seat to learn from some of the boldest thinkers in food and distribution, reshaping how chefs buy.
* A company that just raised €20M and is moving fast so your impact here is real and visible.
* The chance to be part of digitising an industry that's been stuck in the past for too long.
* We're a startup and we're honest about it—meaningful benefits are on the roadmap, and the people who join now will have a say in shaping them.
Saltz Marketplace, UAB is an equal opportunity employer. We respect and empower each individual who joins us. Saltz Marketplace, UAB commits to a transparent, inclusive, non-discriminatory recruitment process and employment.
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