Infrastructure Delivery Manager I, ID-Install
Job ID: | Amazon Data Services, Inc.
Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. We are expanding our infrastructure management team and are looking for a proven technology manager with experience in people management, robust technical understanding, and the drive and vision to take AWS Data Center Operations to the next level.
The successful candidate will create sustainable processes and standards, drive automation opportunities to reduce delivery cycle times, and improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.
The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment, grow and develop a team, track budgets, provide strategic direction, and propose technical solutions. This manager will also be responsible for installing and delivering network equipment and related infrastructures, as well as driving low‑voltage structured cabling across the Amazon data center platform.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and provide the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
Key Job Responsibilities
* Prioritize and assign tasks to data center technicians and operators;
project manage, coach, and create documentation.
* Manage inbound capacity from receiving through deployment stages.
* Manage the installation of network and cabling infrastructure in a data center environment.
* Guide, train and educate staff on best practices related to all service owner issues.
* Manage tasks and deliverables across small to large‑size projects.
* Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.
* Provide weekly reports to the data center manager.
* Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance window support, and potential off‑hour and on‑call needs.
* Recruit and train data technicians to ensure appropriate staffing levels.
* Host weekly staff meetings.
* Drive compliance to Amazon performance management requirements.
About the Team
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
We foster an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Basic Qualifications
* Bachelor's degree
* 2+ years of Information Technology (IT) experience, or Bachelor's degree in computer science, engineering, mathematics or equivalent
* 2+ years of team management experience
Preferred Qualifications
* Experience with network hardware: copper and optical fiber cabling, switches, routers
* Experience measuring key operational metrics (e.G., order cycle time, ship estimate accuracy, on‑time and complete shipment, inventory record defect rate)
* Experience representing your team or technical area to senior management
* Experience contributing to the definition and implementation of automation opportunities within an operations environment
* 6+ years in a data center technology role
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700/year in our lowest geographic market up to $158,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
#J-18808-Ljbffr