Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.
IT-Systemadministrator (m / f / d)
Job-ID : R-01294141
A day in the life :
* Working in compliance with legislation and IMS (required for all)
* Providing support to local end-users and other locations within the region, both remotely and on-site.
* Installing, configuring, coordinating, and supporting local PC hardware and applications in a Windows and Mac OS environment.
* Maintaining end-user support at the 2nd and 3rd level, ensuring system availability within predefined timeframes.
* Ensuring timely resolution of IT incidents, service requests, and problems reported by end-users.
* Working together with other IT teams and individuals involved to ensure smooth integration and support of IT systems.
* Supporting enterprise projects and initiatives to drive innovation and efficiency.
* Installing software and providing standard desktop application support.
* Assisting centralized teams by providing hands-on support and conducting thorough investigations to resolve MIM issues.
* Supervising and tracking work requests to meet SLAs and customer needs.
* Providing assistance with colleague onboarding and offboarding processes.
* Participating in audits and business continuity planning activities.
* Maintaining IT inventory and validating hardware and software licenses.
* Keeping track of IT-related documentation to ensure accuracy and accessibility.
* Traveling up to 25% to support other sites when required.
The keys to success :
* Experience in system integration or a comparable field (MCSE, MCITP, etc.).
* Familiarity with Windows 11 and deployment technologies such as Intune and Autopilot.
* Excellent German language skills and good English language skills (both speaking and writing).
* IT support experience, preferably in mid to large-sized companies.
* A valid driving license (class B).
* Good knowledge of Windows operating systems and PC / Server hardware.
* Skills and experience with the Microsoft Office 365 product family, with the ability to showcase Office 365 features and capabilities.
* The ability to support remote tools, antivirus and backup programs, hardware imaging, and other related tasks.
* A constant learning attitude to stay updated with the latest IT knowledge.
* A customer-focused attitude, ensuring the highest level of satisfaction for end-users.
* Strong written and verbal communication skills to effectively interact with all individuals involved.
What we offer :
* Employment with an innovative, future-oriented organisation
* Outstanding career and development prospects
* Company pension scheme and other fringe benefits
* Exciting company culture which stands for integrity, intensity, involvement and innovation
If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.
At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.
Thermo Fisher Scientific is an EEO / Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.
Apply today! http : / / jobs.thermofisher.com
Agency notice!
Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.
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