Job Mission
As a First Party Collector, you will be part of our global finance team, supporting collection activities for customers in the United States and Canada. Your mission is to ensure timely recovery of outstanding receivables, maintain accurate records, and foster strong customer relationships to support PPG’s financial performance. This role is based in Rubí, Spain, and follows an onsite model. Working hours align with the North American market, from 14:00 to 23:00 CET, Monday through Friday.
Key Responsibilities
* Review open accounts and initiate collection efforts
* Conduct outbound calls and emails to recover overdue payments
* Meet monthly call and notation targets
* Process payments and update records accurately
* Maintain organized and up-to-date collection files
* Follow up on payment arrangements using the treatment schedule
* Build and maintain positive relationships with customers
Requirements
* Native English speaker
* Bachelor’s degree in Finance, Accounting, or Business-related field
* 1-2 years of experience in collections or customer service
* Strong communication, problem-solving, and analytical skills
* Effective business writing and professional communication
* Detail-oriented and organized
* Experience with ERP systems (SAP or Oracle preferred)
Working Conditions
At PPG, we bring teams together to accelerate collaboration and career development, with in‑person work Monday through Thursday and the opportunity to work remotely on flexible Fridays. Schedules may vary by location.
Benefits
PPG pay ranges and benefits can vary by location, allowing us to compensate employees competitively in different geographic markets. Compensation decisions consider skills, experience, qualifications, education, licensure, certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of employees, with any insurance coverage and benefits in accordance with the terms and conditions of applicable plans.
Equal Employment Opportunity
PPG provides equal opportunity to all candidates and employees. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.
If you need an adjustment due to a disability, please email recruiting@ppg.com.
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