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The night auditor is responsible for checking the accuracy of the front desk accounting records. On a daily basis, summarise and compiles information for the hotel's financial records. Tracks room revenue, occupancy rates and other Font Office operational statistics. Executes the end of day/night audit process in Opera.
Essential Functions:
* Demonstrate teamwork by cooperating and assisting colleagues when necessary.
* Greet and welcome all guests upon arrival.
* Check guests into the hotel promptly and courteously using sales techniques to maximise room rates; prepare for check-in and check-out of groups and VIP arrivals.
* Balance and check the accuracy of room revenue and process No-Shows.
* Balance and check the accuracy of all room and tax charges, cashier's reports and house accounts.
* Perform daily the following reports that are sent to the management team: Manager Flash report, Trial balance, AR Aging Detail Report, Guest Ledger Detail Report, Market Segment Report, Open Balance Report, Day/Month/Year Stat Report, posting journal report.
* Complete and transmit daily management, accounting reports and supporting documents.
* Communicate with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
* Communicate effectively and genuinely with guests, team members and other departments.
* Respond promptly to guest requests in a friendly manner; follow up to ensure guest satisfaction.
* Assist guests with luggage.
* Attend and participate in all hotel and department meetings, training sessions and other briefings.
* Perform additional duties as requested by the Front Office Manager and/or FO Supervisors or Assistant FO Manager.
What are we looking in you?
* Degree in hospitality management preferred.
* Prior hotel experience preferred. Prior experience within a Four Star hotel brand preferred.
* Ability to utilize computer software and hardware required. Ability to easily maneuver on computer keyboard required, multitask,
* Ability to comprehend and speak English to understand and respond to information and address advanced guest requests required both verbally and in writing. Knowledge of additional language(s) preferred.
* Must be customer-service oriented and have excellent hospitality skills.
What can we offer you?
* Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality
* If you join Nobu, you will work in a dynamic and collaborative environment. Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values
* 6 month Contract
* Additionally, we offer free psychological support and nutrition content for all our employees
* At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room
* Competitive Salary: Remuneration according to the hospitality agreement of Catalonia, with additional pay for night shifts
Seniority level
* Seniority levelAssociate
Employment type
* Employment typeFull-time
Job function
* Job functionOther
* IndustriesHospitality
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