Are you passionate about delivering exceptional customer support experiences? Do you speak Danish fluently and live in (or plan to relocate to) Portugal ?We are looking for motivated, empathetic, and tech-savvy individuals to join our remote support team for a globally recognized technology brand (confidential project). In this role, you will be the first point of contact, assisting customers in Danish through phone, email, and chat—helping them navigate their devices and services with confidence and care.This is an exciting opportunity to develop your career in a dynamic, remote-first environment while representing one of the most customer-centric and innovative brands in the tech industry.What You’ll DoProvide outstanding customer service in Danish, responding to inquiries via phone, email, and chat.Assist users with product usage, account concerns, technical troubleshooting, and general guidance.Ensure each interaction is handled with empathy, professionalism, and an aim for first-contact resolution .Accurately document customer interactions using internal systems and tools.Collaborate with internal teams to solve complex issues and deliver a smooth customer experience.Stay up-to-date with evolving product features and support policies.What We OfferFully remote position within Portugal – work from anywhere in the country.Relocation support for those moving from abroad, including travel and initial accommodation assistance.All necessary equipment provided – including laptop, headset, and monitor.Private health and life insurance from day one.Comprehensive paid training to ensure your success in the role.Ongoing professional development opportunities, coaching, and performance feedback.
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