Customer Support Technician – Controls. We are looking for a Customer Support Technician – Controls to join our team. In this role, you will provide technical support to clients both remotely and occasionally on-site, ensuring customer satisfaction and system reliability. Investigate, diagnose, and resolve technical problems in automation and controls systems. Provide support in rotating shifts (morning/afternoon/evening) covering the time window from 6:00 to 22:00, plus active on-call duty for emergencies (response within 30 minutes). Perform modifications and updates to existing installations. Spanish (high level) and English (intermediate). Additional French or German is an advantage. Commercial awareness and ability to understand customer needs. Bachelor's degree in Electrical Engineering, Industrial Electronics, Automation Control Engineering, or equivalent. Ability to read electrical drawings. Strong electrical knowledge. Proficiency in MS Office tools (Word, Excel, One Note, etc.). PLC/Controls helpdesk support. Commissioning activities at customer sites. Work is primarily remote, but occasional travel to customer sites is required. Shifts are 8 hours long, covering 6:00 to 22:00, with central shifts rotating depending on team availability. On-call duty applies during nights, weekends, and public holidays, with additional compensation for availability and backup support in case of extended incidents. Career & Training Department offering a wide range of courses. Summer Dinner, Christmas Dinner, and Solidarity Day.