Overview
Desplácese hacia abajo para ver todos los requisitos del puesto y las responsabilidades que pueden esperar los candidatos seleccionados.
At adidas, every day is a chance to flip the script. An invitation to take everything we know and re-invent it. Do it better. Never settling for good enough. Every day we get up, invent, adapt, improvise, find new ways to collaborate, and do the unexpected. We're creators, makers and doers. Helping athletes make a difference, not just in their games, but in their lives and in their world. It's an obsession. We've been doing this for more than 75 years. With an unmatched history and tradition of creating iconic products, consumer connections and experiences, we've been defining sport culture since the beginning. And we're never done. Come be a part of shaping the future together with us.
Platform Engineer – Digital Workplace / Unified Communications
PURPOSE
In today\'s global organizations like adidas, enabling employees to communicate and collaborate in real time-regardless of location (office, home, meeting rooms, or while traveling)-is essential. This responsibility sits within the Unified Communications (UC) product, part of the Digital Workplace area, where this position is located.
The purpose of this role is to contribute to maintaining a state-of-the-art global fixed telephony infrastructure and services across more than 50 countries. This is achieved by liaising with key business areas (e.g., retail and corporate offices) to capture telephony requirements and ensure their effective implementation. The role also drives telephony standardization across the company and oversees day-to-day operations delivered through external partners.
Key Responsibilities
* Contribute to the implementation (deployment and management) of global telephony and global call center solutions.
* Drive the standardization of fix telephony: Offices, DCs, Retail Stores
* Drive EoL devices replacement and system\'s upgrade
* Gather and drive implementation of business demands.
* Support global telephony projects.
* Supervise and control operations excellence, stability, compliance and day-to-day service delivery from external supplier.
What We Are Looking For
* College or university degree with focus on IT/Tech related areas, or equivalent combination of education and experience
* At least 5-year experience in IT
* 2 years of experience in relevant area
* Proficient spoken and written command of English.
* Strong proficiency in:
o Microsoft Teams administration (TAC), especially in Communications and Devices (MS-721 level knowledge/certification desirable).
o Cisco IP Telephony solutions
* Good working knowledge with:
o Contact Center solutions (AnywhereNow valuable)
o Ribbon SBCs (physical / edge, RAMP) or equivalent technology.
o Networking: DHCP, TCP/IP, DNS, subnetting, and firewalls
* Basic experience:
o Microsoft Azure (AZ-900 level knowledge/certification desirable)
o AD/Domain Controllers/Azure Entra ID.
o AWS.
o AI concepts and technologies.
* Excellent organizational, analytical and documentation skills.
* Proactive, self-dependent, problem-solving skills and hands on attitude.
* Ability to work in a physical and virtual team in a highly multicultural environment.
* Ability to cope with change, make decisions and act comfortably when confronted with risk, uncertainty, and problems.
* Aptitude to learn and implement new technologies, with a hands on and problem solving approach.
Technologies We Use
* Microsoft Teams ecosystem, platform, calling and devices
* Cisco IP Telephony: CUCM, Voice Gateways, Analogue Gateways
* Contact Center solutions: AnywhereNow
* Ribbon SBCs (1k,2k, SWe), and backend platforms: Analytics, RAPM
* Cloud services hosted in Microsoft Azure and AWS
* Azure Entra ID
What We Offer
* You will be part of a company where digital transformation, innovation and continuous improvement are core principles of our culture.
* You will join a team of talented and passionate quality engineers, with a lot of opportunities to grow and reach your expectations.
* You will be part of a highly engaged, multinational with international career opportunities.
* Individual development, training and a tech community.
* Hybrid Work Setup: enjoy the advantages of a flexible remote work environment (40% Weekly within Spain) combined with the amazing onsite facilities and culture.
* Competitive salary, benefits and valuable discounts on adidas products.
Sound good? Apply here and be part of our tomorrow. Not the right job for you? There are thousands of opportunities at adidas around the world. Find the one with your name on it.
Want to get a behind the scenes look at our offices? xohynlm adidas Careers
Check out these videos to see what it\'s like to work in our offices around the world!
THROUGH SPORT, WE HAVE THE POWER TO CHANGE LIVES