About the Company
Hello! Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
We will respect and value your background and perspectives
We will work together with integrity
We will share our incredible pride for job, company and industry
What we ask of you:
Bring passion to all that you do
Listen, move fast and think innovatively
Speak up, have ideas and share them
Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Who we are
We were established in HK in 1998 by someone who understood the value of an airport lounge and felt that the experience shouldn't just be limited to a closed-circuit group of travelers. Through the years we have worked incredibly hard to create an experience which is both accessible and quality. Almost 25 years later we now span four core business segments: airport lounges, airport terminal hotels, airport meet & greet services, and a range of airport dining concepts.
In addition to our own brands, PPG provides airport hospitality solutions to leading airlines, alliances and corporates around the world. Here are a few names you might recognize: Cathay Pacific Airways, Singapore Airlines, Lufthansa etc.
With the future of travel always in sight, we created Smart Traveler, a mobile-app rewards program underpinned by in-house technology. We are fast-moving and always evolving to drive our purpose of making travel better.
Join our family today.
Together, we'll make travel better.
What you'll be doing:
The Revenue Manager working closely with the Regional Office. This position needs to Implement revenue management strategies and processes across Global Aerotel in order to optimize and maximize its revenues as well as expand distribution partnerships. Provide daily, weekly and monthly reporting and act as overall business development consultant for the hotel manager/PICs. Build and maintain strong working relationships with levels of staff across all Aerotels/Lounges.
Oversee revenue management and distribution strategy of the Hotel and Lounges, manage day to day yield operations
Daily pick-up analysis, strategy adjustments and reporting
Perform competitive benchmark studies and follow market trends
Create and develop pricing strategies in conjunction with the individuality of each hotel
Provide weekly dynamic forecast of expected results, variances and budget comparisons
Manage and oversee strategy for all 3rd party distribution
Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
Ensure all related systems are configured correctly, validated and working to full capacity
Oversee and audit the standards and operations of the respective hotel’s reservations department
Ensure web site booking process is maintained up-to-date and functional
Ensure hotel PICs is fully competent in the use of all systems
Work in liaison with hotel sales and reservations departments as a team
Conduct quarterly property performance review and develop strategic and tactical action
Responsible for best practice standards to include: competitor analysis; environmental scanning; market modeling; distribution yield management; business mix yield management; inventory availability by channel; pricing control and new pricing concepts
Evaluate performance of distribution partners and contracted rates (OTA, FIT, tour operator, corporate, consortia, crew, groups, etc....)
Reduce the cost of distribution by finding new less expensive means of delivering business
Prepare outline for and support the annual revenue budget process
Inspire Hotel’s PICs to further embed a revenue management culture
Any other reasonable requests made by management
Requirements:
University graduates with a minimum of 7 years’ Hotel Revenue Management experience. Experience in Global/Regional will be an advantage
Capable of working under pressure and prioritize work with excellent time management
Attentive to details, efficient, well-planned with good business sense
Highly computer literate with a high-level command of Excel
Strong communication and interpersonal skills with analytical mind
Excellent command of both spoken and written English and Spanish
Proficient in MS Office applications, 3rd party online platform and distribution system (e.g. Channel Management System)
Knowledge of hotel PMS, Channel Manager, GDS, CRS, Extranets (PMS- Oasis, Aviation Industry and Airport Operation will be advantage)