Promote a proactive safety culture by leading through example and ensuring that safety remains a prerequisite for any task.
- Sales Execution: Implement the sales plan for the assigned area in line with established objectives, ensuring compliance and achievement of targets.
- Customer Acquisition: Proactively approach the market based on market intelligence provided by the OpCo, through direct visits, calls, referrals, etc., within delegated authority (sales team), to retain and expand the customer base.
- Customer Management: Build trust with new and existing clients by identifying their needs and offering effective solutions to enhance satisfaction, loyalty, and profitability.
- Complement and enhance customer activities in the area of animal health and welfare.
- Value-Based Selling: Ask questions that uncover implicit needs and develop them. Demonstrate the company’s capabilities by explaining how its health products and services meet the client’s explicit needs (benefit statements).
- Issue Resolution: Receive, follow up, and resolve (or ensure resolution of) customer complaints or inquiries promptly and efficiently, in close collaboration with Sales and Customer Service teams.
- Tools: Coordinate, execute, maintain, and/or improve sales administrative processes and systems in accordance with applicable procedures to ensure efficient administration and compliance with policies and regulations.
- Management Information: Provide management with information, either upon request or on own initiative, regarding quantitative and qualitative developments in your sales area/expertise, in line with reporting guidelines, ensuring all data is properly stored and updatd
- **Qualifications and Experience**:
- **Academic Background: Higher education degree in Veterenary.**A Master in Acuiculture will be especially valued due to its relevance in understanding animal physiology and the health of aquatic species.**
- **Professional Experience: Minimum of 2 years of proven experience in animal production, preferably in the aquaculture sector.**Experience with other species will also be considered.**
- **Proactivity and Technical Updating**: We are looking for a proactive individual with professional curiosity and the ability to stay up to date with technological, scientific, and regulatory developments in the aquaculture sector.**Participation in specialized courses, conferences, or publications will be positively valued.**
- **Commercial Skills and Customer Orientation**: Ability to build trust-based relationships with clients, understand their technical and commercial needs, and offer tailored solutions.**A proactive, empathetic, and results-oriented attitude is required.**
- **Availability to Travel**: Willingness to travel frequently to client facilities, both nationally and internationally.**
- **Technical Skills for Field Trials**: Experience in designing, executing, and analyzing field trials in productive environments.**
- **Languages**: English, to communicate effectively with international clients, write technical documentation, and participate in industry events. Knowledge of French will be an asset.