ID de solicitud de puesto: 24718
- País: España
- Ubicación del puesto:
- Ctra Torrejón-Ajalvir, M-108 km 4
Ajalvir, Madrid 28864
**Location**
- AJALVIR**Reports to**
- Manager UND**Scope**
- To carry out service engineering tasks and support through resolution of Technical Queries (TQs) and Technical Variances (TVs) to cover deviation to: published limits, flight data analysis, troubleshooting, etc.**Accountabilities**
- Support to ML1/ML2 activities through EPI consortium and ML2/ML3 activities within ITP Aero and TEI.
- Management of Front and Back-office activities in support to KPI3.
- Generation of ITP Aero Service Bulletins and Coordination with EPI consortium.
- ITP focal point for TQs for EPI consortium.
- Elaboration of responses to TQs or TV assessments.
- Management of TQs and TVs internally with the Back Office and externally with the EPI Consortium through the TP400 Portal.
- Support Technical Back Office on getting and compiling additional information required.
- Leading follow-up meetings to coordinate priorities and support the ITP and ZGZ MRO lines, achieving contractual KPIs and TATs.
- Weekly reporting of TQ priorities with deadlines to meet KPIs.
- Support and monitoring of Service Engineering Instructions (SEIs).
- Support to Service Bulleting creation and management with EPI Consortium.**Profile**
- o High coordination, communication, and presentation skills.
- Ability to interface with different customers and internal functions.
- Solution driven oriented.
- 3-5 years experience in Service Support and related technical knowledge
**Education**
- Engineering degree**Languages**
- Fluent in English (writing and speaking)**Competences**
- Results oriented
- Strong communication skills
- Technical knowledge on engines
- Team work