Gobernante/a - Hotel Barceló Bilbao Nervión
Location: Barceló Bilbao Nervión, Vizcaya, España
Time type: Full time
Posted on: Posted Today
Company Overview
Barceló Group is a family‑owned company founded in **** by Simón Barceló in Mallorca (Spain). Our expansion to the world’s major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of number of rooms. Our commitment to ensuring the satisfaction of our visiting guests and the well‑being of our entire team has been rewarded with the \"Best Hotel Management Company in the World\" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector. Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries.
These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:
* Royal Hideaway Luxury Hotels & Resorts
* Barceló Hotels & Resorts
* Occidental Hotels & Resorts
* Allegro Hotels
Responsibilities
* Organizar y distribuir el trabajo en las secciones de su Departamento.
* Supervisar la preparación y limpieza de las habitaciones (especialmente en las de clientes VIP), áreas públicas y office de los pisos.
* Supervisar la limpieza y rapidez de la entrega de la ropa a los clientes controlando los cargos a éstos por dicho concepto.
* Confeccionar los partes de ocupación y comprobar con el Jefe de Recepción las diferencias.
* Supervisar el estado del mobiliario, ropa, instalaciones de las habitaciones como el estado de la maquinaria de la lavandería.
* Comprobar los partes enviados a Servicios Técnicos e inspeccionar si se llevan a cabo las reparaciones con la rapidez necesaria.
* Coordinar los bloqueos de habitaciones para efectuar las operaciones necesarias de mantenimiento y conservación.
* Establecer y verificar los stocks de ropa, suministros varios y material de limpieza para los pisos.
* Controlar los gastos de suministros varios y del material de limpieza.
* Confeccionar los turnos y horarios del personal a su orden.
* Enviar al Departamento de Personal los partes de asistencia, bajas, altas, etc.
Qualifications
* Responsabilizarse y registrar los objetos encontrados.
* Formación: Ciclo Formativo de Grado Medio Hostelería y Turismo.
* Experiencia: Imprescindible como Subgobernante/a o Gobernante/a.
* Idiomas: Inglés alto, valorable segundo idioma.
* Se valorarán conocimientos en: ofimática.
* Capacidad de integración y organización.
* Habilidades comunicativas.
* Iniciativa e innovación.
Benefits
Você será capaz de trabalhar em um ambiente de trabalho colaborativo, flexível e responsável, cercado pelos melhores colegas.
We understand that a committed and experienced team is essential for growth. That's why we have specific career plans available in different areas of the company, which you can join.
Você terá acesso aos melhores programas de treinamento do mercado, adaptados à sua posição na companhia.
Além disso, porque acreditamos fortemente em desenvolvimento pessoal, fornecemos uma gama ampla de atividades de treinamento aberto através da plataforma de e‑learning Barceló Campus.
We invite you to explore Barceló Responsible, our Corporate Responsibility brand. This initiative covers numerous actions related to social, economic, and environmental development in all the locations our company operates.
We want you to join us in our commitment to building a better future! As one of our greatest challenges is ensuring your happiness, being part of the Barceló Hotel Group team comes with additional advantages and benefits, including:
* Exclusive discounts on hotels and travel for you, your family, and friends.
* Access to a health insurance policy with numerous advantages and special conditions for the Barceló group.
* Ongoing discounts with various companies related to leisure and free time.
* Special offers with product and service companies.
* Exclusive agreements with different training and business schools.
Contract type
Regular
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