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Store Staff (Client Relationship Manager)
Location: Barcelona
About HolaWash
HolaWash is a fast-growing on-demand laundry and dry-cleaning brand transforming how people care for their clothes. With modern drop-off stores across Barcelona, we combine technology, quality, and friendly service to make laundry effortless.
Languages
English (required)
Spanish (required)
Catalan (a plus)
What You’ll Do
Welcome customers and provide a professional, friendly experience.
Manage drop-off and pick-up orders through our CleanCloud system.
Recommend and upsell services such as express cleaning, garment protection, and shoe or home cleaning.
Ensure garments are handled, tagged, and packaged correctly.
Maintain store cleanliness, organization, and presentation standards.
Support local growth by engaging nearby businesses, gyms, and Airbnbs.
What We’re Looking For
Fluent in English and Spanish (Catalan is a strong plus).
Excellent communication and customer service skills.
Presentable, detail-oriented, and tech-comfortable.
Experience in retail, hospitality, or customer service is a plus.
Positive, proactive, and motivated to grow with the company.
What We Offer
Competitive fixed salary + monthly performance bonuses (can reach €500 or more).
Full training in customer service, garment care, and sales techniques.
Career growth opportunities as HolaWash expands across Spain.
A dynamic, young, and innovative work environment.
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