Remote Customer Service Representative – Tech & Audio Support (Spain, Mainland Only)Remote from anywhere in mainland Spain (excluding islands)
or hybrid from our Barcelona officeFull-time · Temporary contractJoin a dynamic, multilingual team supporting innovative brands across industries like technology, travel, fashion, and finance.What’s in it for you?Competitive base salary 19,634 euros gross/year+ performance bonusFull paid training (no prior experience needed!)Work-from-home setup available across mainland SpainHybrid if you live in BarcelonaCareer growth programs, language classes & leadership development39h/week schedule:
Monday–Friday between 09:
00 and 20:
00Your mission:
Assist customers through incoming support requestsTroubleshoot incidents requiring deeper technical know-howResolve issues related to specialized products like SoundTouchKeep users updated with resolution progressWhat we’re looking for:
Fluency in German and a solid command of EnglishGreat communication and customer care skillsExperience or interest in audio products, wireless networking & live music techFamiliarity with Windows and macOSPrior experience in tech support or a fast-paced customer service rolePlease note:
Remote work is only available from mainland Spain. Applications from residents in the islands unfortunately cannot be considered for remote roles.
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