HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators, travel agents and loyalty schemes across 140 source markets. We are tech-driven, with a customer-first philosophy, and commercial teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team HBX Group, are the beating heart of the company who we encourage to ‘move fast, dream big and make the difference’ every day. In fact, we believe that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Part of the General Finance Services EMEA, Web services is in charge to provide to our supplier web services that help them to get our supplier more digitalized and have more efficient process to manage the supplier's Accounts. You will be part of an exciting environment constantly challenging us to make the web Services for our supplier always up to date and ensuring that meets the business objectives and needs.
JOB DESCRIPTION:
As Web Services Executive you will be in charge to ensure the integrity and well-functioning of our Supplier Web services (Supplier extranet, Ticketing "case management tool" and E-Billing). This includes reviewing on a daily basis the level of services delivered by the web services and provide a constant functional support to our operational/sourcing team and suppliers. As Also part of the GFS Process team you will be involved in project to implement new processes or improvement align with the management strategy and priority.
KEY RESPONSIBILITIES:
- Review e-Billing invoice reception and treat incidences
- Train Suppliers to our Web services (supplier Finance Web & e-Billing) via GoTo Webinar
- Support PTP Key account Manager to resolve Web Services Issue or e-Billing Activation
- Report and present action plan to improve Web Services usability
- Drive improvement on Web services (Plan/Develop/Test/communication/Report)
- Send communication to Supplier
- Web Services Key indicator report
CANDIDATE PROFILE:
- Degree in Business Administration, Accountancy, Finance or equivalent would be a plus
- Very good knowledge of Office/ Knowledge in VBA/HTML would be a plus
- High Level of English/ and other language will be a plus
- Strong communication and presentation skills
- Knowledge in Project Management is a plus
- Operating with a high degree of autonomy, acting decisively, proactive, with drive and energy to act in a fast-paced environment
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are ready to ride the wave in this exciting journey.
As well as an attractive benefits package you will be able to work:
- Within an innovative, engaging and multicultural environment.- Have the opportunity to build strong and lasting business relationships and friendships from around the world.- Have the opportunity in developing your career locally or within one of our beautiful working locations across the globe.