Pp Global SaaS Company | $28M Series B Investmentbr/ Barcelona/Toronto | Vibrant International Teambr/ 1:1 Coaching sessions with our resident coach /p h3About CloudTalk /h3 pPowered by a 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue. /p pCloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia and Rakuten. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place. /p pCloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations. /p h3The Challenge Ahead /h3 pWe are looking for a metric and results-driven Head of Customer Success to lead our global Customer Success team. This individual will be responsible for managing and guiding a team of 11+ Customer Success Managers with the primary goal of retaining and expanding our managed portfolio, hitting quarterly Net Revenue Retention targets. /p pThis role will report to the CMO. /p h3What’s in it for you: /h3 ul liProduct: Be part of building the /ul /li /p