Embrace the opportunity to enhance the Customer Experience.At Ferragamo, we're more than just building a Brand. We' re redefining luxury fashion.All with an unwavering passion for Italian craftsmanship.Together, we drive excellence and innovation, while taking responsibility for our decisions. The part you'll playYou will join us in our Store in La Roca Village as a Assistant Store Manager, reporting directly to the Store Management.Support your colleagues to transform each client experience into magical moments for the client by creating a hand-crafted experienceCreate a long-term, authentic bond with your colleagues by fostering growth, listening with respect and inclusionBe a liaison - on the sales floor - between your colleagues and the store manager to drive and achieve individual and team objectives and act as a mentor to the team by proactively offering insights, reflections, and experiencesCommunicating and storytelling with conviction, you master the ability to listen and ask the right questionsEmpowering team members with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spiritSupport the Store Manager in driving the store strategy to achieve the best sales performance and creating a hand-crafted 360° experience for the clientActively contribute to the development and implementation of business action plans to enhance sales for each product category and client tier segmentProvide excellent and specialized customer service to develop meaningful and loyal client relationships through CRM initiativesActively engage in wider community and seek inspiration from other sectors to form a cohesive team focused on creating an energetic, exciting, innovative and approachable environmentEmpower and support your colleagues to accomplish tasks effectively and generate enthusiasm and energy to create positive team spiritTake action and ownership, ensuring a magical client experience while aiming to be a leader, a nurturer, a natural connector with a passion for helping others growA powerful communicator, handling your colleagues and clients with personal care and empathyBeing passionate about the client experience with in-depth knowledge of the desires, needs and expectations of luxury clientsFluency in Spanish and English is essential;