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Customer success specialist (trading)

Almería (04001)
Isotrol
Publicada el 22 julio
Descripción

Is a worldwide market leader in Energy Market Trading Software Solutions and Renewable Power Plant Control Solutions. We help companies in the renewable energy sector transform efficient renewable power plant control solutions ideas into software solutions realities. We have been powering the largest energy companies for over three decades, managing more than 100+ GWTs across the globe. And what is most exciting about it is that this is only the beginning.At Isotrol, we are immersed in a transformation process where we are creating SaaS solutions with cutting edge technology to adapt not only to the largest clients, but to all companies in the sector. Our work is deeply connected to creating a more sustainable world, and our team members are our most valuable asset, with our success starting from them. We’re a team of over 350 people across 5 countries (Spain, USA, Mexico, Brazil, and Chile) delivering expert knowledge, passion, and commitment to support our clients in achieving a more sustainable world.The Position:
We are looking for a Customer Success Specialist to join our Trading team.Your key responsibilities include:
Providing feedback from existing customer requests to Product teams.Guiding customers from the point of purchase, leading user onboarding processes, and ensuring they get maximum value from Isotrol products.Building, maintaining, and nurturing strong relationships with customers, understanding their goals, and how Isotrol products can help achieve them.Following up on assigned accounts, acting as an expert advisor on Isotrol products to maximize adoption and encourage retention.Collecting and internally passing on user feedback for product evolution considerations.Identifying new opportunities for product extension by coordinating closely with sales teams.Analyzing product usage to identify required actions and success stories, acting as the voice of the customer, conveying satisfaction levels, risks, and opportunities.Functional knowledge:
Extensive knowledge of participation in Iberian wholesale electricity markets.Your skills and experience:
Good communication skills in English and/or other languages (High level of English - B2).An engineering degree is preferred.Work experience in electrical trading teams.What we offer:
Flexible working hours at the start and end of the working day.Remote working availability.Holidays:
22 working days plus 24th and 31st December (when during the working week).Summer working hours:
From 8:
00 to 15:
00 every day (from 1st July to 31st August).Here at Isotrol, we are committed to building a culturally diverse workforce and strongly encourage applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background.If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.
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Customer success specialist (trading)
Almería
Isotrol
Oferta cercana
Customer success specialist (trading)
Almería
Isotrol
Oferta cercana
Customer success specialist (trading)
Almería
Isotrol
Ofertas cercanas
Empleo Isotrol
Empleo Isotrol en Almería (04001)
Empleo Almería (04001)
Empleo Almería (04001)
Empleo Provincia de Almería
Empleo Andalucía
Inicio > Empleo > Customer Success Specialist (Trading)

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