Position: Customer Support Representative (Norwegian)
Location: Malaga, Spain
Employment type: Full-time
DUTIES AND RESPONSIBILITIES
 * Handle incoming contact from customers via phone and mail
 * Assist customers and deal with customer complaints promptly and effectively
 * Be the first point of contact - resolve customer queries andrelated requests
 * Ensure clients receive the highest level of service at any moment given
REQUIREMENTS
 * Native/fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
 * Prior working experience in customer service/support is considered as an advantage
 * Previous experiencefrom the banking sector/a credit institution (primarily from the Nordic countries) is considered asan advantage
 * Excellent communication skills
 * Resourceful and stress resilient personality that can adapt and remain calm in all situations
 * Understanding of economics and numbers
 * Fast learner who easily adapts to new IT systems and tools
 * Able to work independently, while being a team player at the same time
 * Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)
OFFER
 * Excellent remuneration package based on experience, skills and performance
 * Higher salary from the 7th month
 * Working hours: 08:00 -16:00 Monday-Thursday, 9:00 -16:00 Friday
 * Be part of a dynamic and creative team with positive and friendly atmosphere
 * 23 working days ofpaid annual leave
 * Guidance and tools to reach career potential
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