Position: Customer Support Representative (Norwegian)
Location: Malaga, Spain
Employment type: Full-time
DUTIES AND RESPONSIBILITIES
* Handle incoming contact from customers via phone and mail
* Assist customers and deal with customer complaints promptly and effectively
* Be the first point of contact - resolve customer queries andrelated requests
* Ensure clients receive the highest level of service at any moment given
REQUIREMENTS
* Native/fluent in Norwegian (C1), both oral and written. Fluent in English (at least B2 level)
* Prior working experience in customer service/support is considered as an advantage
* Previous experiencefrom the banking sector/a credit institution (primarily from the Nordic countries) is considered asan advantage
* Excellent communication skills
* Resourceful and stress resilient personality that can adapt and remain calm in all situations
* Understanding of economics and numbers
* Fast learner who easily adapts to new IT systems and tools
* Able to work independently, while being a team player at the same time
* Since our employees are handling credit information on behalf of our client, we are searching for candidates that have a good and stable economic history, you need to have an absolutely clean credit record (no records of non-payment)
OFFER
* Excellent remuneration package based on experience, skills and performance
* Higher salary from the 7th month
* Working hours: 08:00 -16:00 Monday-Thursday, 9:00 -16:00 Friday
* Be part of a dynamic and creative team with positive and friendly atmosphere
* 23 working days ofpaid annual leave
* Guidance and tools to reach career potential
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