* Lead troubleshooting of technical issues across all campaigns to ensure campaign success - direct and programmatically set up campaigns
* Become an expert in our product, be the go-to person for any campaign queries
* Day-to-day management, optimisation, reporting and quality assurance of all active client audio and video campaigns, to ensure delivery
* Write queries for reporting and troubleshooting purposes
* Pro-active responsibility for all new and existing campaigns for correct configuration, operation, suggesting improvements and sharing best practices
* Work with our partners’ ad ops teams directly and programmatically - DSPs, Audio and Video Media Vendors, Analytics, Measurement and Data Providers
* Own the integration and onboarding process of any new partners (i.e., DSPs, 3rd party data, measurements and analytics, partner's adserver, etc.)
* Liaise with internal and external teams to ensure timely delivery of campaigns
* Work closely with clients and partners to test campaigns and ensure they’re functioning as expected
* Work with the global Ad Sales team in a support role to ensure campaign success
* Write and improve best practices documentation when necessary
* Keep up to date with industry and technical developments in the Advertising space
* Manage the support process for our customers so that there is always help on hand
* Work to understand the data we gather and how we can aggregate and share through analytics and dashboards to increase overall understanding of our product
Requirements
* 2-4 years of experience in an Ad Operations role, either at a DSP, Publisher or an Ad Tech environment (TTD, Google, Xandr, Triton, Adswizz, etc.)
* Confident in your knowledge of programmatic advertising, in audio and video, and how all the pieces fit together
* You understand the intricacies of the wider ad-tech ecosystem (VAST, VPAID, DSPs, DMPs, programmatic in general) and understand how all the pieces fit together
* Confident in your knowledge and understanding of ad serving technologies (e.g., VAST) and the ad-tech ecosystem in general
* You are able to demonstrate excellent knowledge of the industry, competitor products, third-party technology, data vendors and market trends
* Be the most nosy and inquisitive person, wanting to understand how everything works and how you can make it better
* Exceptional written and verbal communication skills; ability to communicate technical information to both internal and external stakeholders at all levels
* You have experience in analysing issues, distilling and communicating this effectively to all necessary parties
* Programming experience in any language is a plus
Salary range from €35,000 to €40,000
The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds.
Be part of a great story: we are making audio scalable for the first time in history.
Hybrid working and flexible working hours (based at the London office 3 days per week).
Stock options (subject to performance and time served).
A truly international and diverse team.
Offices in the hottest hubs London, Barcelona and New York.
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