**#ChangeMakers**
**Ready to make an impact?**
We develop, manufacture and supply dental implants, clear aligners, instruments, CADCAM prosthetics and biomaterials for use in esthetic dentistry, tooth replacement and restoration solutions or to prevent tooth loss.
We empower our employees to perform and make an impact, to question the status quo, to drive change, to stay ahead of the competition. From the first Dental Implant in 1974 to the latest Digital Solution - we do things differently than others
We deliver innovation based on evidence. This is part of our employer culture as well as an exceptional team spirit that truly encourages diversity and a powerful “can-do” attitude.
**#WeChangeDentistry** every day. Be part of it.
**Job Purpose**
Join us and become part of The Straumann Group Marketing and Education team Spain. Your main responsibilities will be to ensure multi-channel customer engagement leading the Education and Communication team in the marketing department by bridging product, clinical and marketing worlds with your great collaboration and customer-focused skills.
Working as Medical Marketing & Communication Manager (f/m/d) at Straumann Group Spain, you will be part of a passionate and high performing team that is looking for a customer-oriented colleague who will be able to focus on execution and to drive the revenue of our products and solutions.
**Main Tasks and Responsibilities**
- Lead the transformation of EduCOM into multi-channel customer engagement machine, leveraging digital marketing tools and opportunities to ensure customer experience, Integrated processes from contact to lead generation, nurturing of the sales funnel as well as customer development and loyalty
- Leadership and development of the T&E; and MarCom group within the Marketing department
- Responsible for the definition and control of the respective budget
- Initiate and coordinate activities with KOL, Universities and Associations, external agencies and service providers
- Support the planning and lead the development and implementation of the Education strategy in Spain, including Professionals, Universities and Associations, and channel mix (classroom education, online courses and curriculums)
- Develop the Education curriculum for customer training, based on the Straumann Group strategy in Spain
- Act as the main contact person for Professionals, Universities and Associations with the goal to develop and build up a solid KOL network
- Support the development and execution of the strategic plan of the ITI Section - International Team for Implantology - and help with monitoring and reporting on achievements of the goals and effectiveness of ITI section activities, including planning and organization, budget and expenses reimbursement process
- Supervise and coordinate Internal Training programs (i.e. On-boarding and Continuous Education) to ensure the sales team and all key functions have access to high-quality information, remain updated and can provide first-class service to our customers at all time
- Ensure timely implementation of key initiatives in the area of Marketing Automation and Customer Experience (i.e. Digital Marketing, eCommerce)
- Ensure the implementation, review and improvement of processes related to T&E; and MarCom groupResponsible for leading and coaching a team within the following areas:
- Training & Education. All task related to planning and timely execution of external and internal training programs
- Medical Marketing. All tasks related to development and implementation of existing or future customer programs
- Marketing Communications. All tasks related to the definition and execution of a solid communication strategy, digital marketing program as well as congresses and events
**Profile**
- Bachelor’s degree in Dentistry & Marketing or Communication, Business
- Proficiency in English, Spanish is a must
- 3-5 years of experience in a similar position
- Experience in medical device or pharma
- Excellent communication and negotiation skills with ability to work in a multinational matrix organization
- Ability to build strong relationships to different customer segments through effective communication and listening skills, i.e. Dental Professionals, KOLs, Universities
- Passionate and creative team player with a strong sense of accountability
- Ability to influence at different level of the organization
- Excellent Coaching and development skills to motivate his/her direct team and to drive a High
- Performance Culture
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.