Who are we ?
At Urban Campus, we aim at providing our tenants with high-end accommodation, an outstanding community animated by our teams and a smooth digital booking experience.
As for our business model, we work with Institutional Investors to help them transform and build residences with shared areas and services. We manage these residences on their behalf.
Context and missions of the job
As our activity keeps growing, with 8 residences under management in Spain, Urban Campus is looking for a new Senior Sales Manager to support the Asset Management team in its growth in the Spanish resident market. This is a position that implies managing a part-time sales development representative (SDR) and a Sales Manager.
As our Senior Sales Manager, you will work closely with your manager Lorena, Head of Asset Management at Urban Campus. On top of your operational day-to-day role, you will support her in enhancing our asset's performance and defining the most relevant sales strategy.
To sum it up, you will be responsible for both sales execution and strategy to drive growth and build strong client relationships.
SALES EXECUTION
B2C
* Guide new leads through the sales process—from initial video calls to finalizing bookings.
* Communicate with potential clients via email, phone, and video calls.
* Assist clients with booking requirements and inquiries.
* Keep our acquisition funnel updated in HubSpot.
B2B
* Identify, attract, and close new partnerships (rental platforms, relocation agents, etc.).
* Develop long-term accommodation partnerships with companies and business schools.
STRATEGY AND MANAGEMENT
* Track and report key sales KPIs.
* Manage and coordinate a Sales Manager and a junior part-time SDR.
* Conduct market research and competitor analysis.
* Control and continuously optimize sales processes and tools.
* Set up the sales processes and tools for the opening of new buildings.
* Monitor the quality of our commercial processes.
What are we looking for ?
* 4+ years experience in a sales relevant role, ideally with experience both in B2C and B2B. Prior experience in the Real Estate sector is a nice-to-have.
* Full fluency in verbal and written English and Spanish languages is a must
* Excellent organizational and prioritization skills : given our high volume of prospects, effective qualification and prioritization are key to success. your challenge will be handling a very high volume of prospects rather than acquiring them
* Strong analytical skills, data-driven approach and reporting abilities are key to this position
* Entrepreneurial spirit and flexibility to adapt to constant change and implement new processes if need be
* Great presentation and communication skills both in English and Spanish, as you will be dealing with people all the time
* Good leadership skills and interest in managing and helping a team grow
Why joining Urban Campus ?
* Take part to the transformation of the real estate industry with innovative coliving and flexliving products, in a market leading company, along with top-tier business partners and investors.
* Work with multicultural and multidisciplinary teams : located in France and Spain, our tech, architecture, operations, business development and support teams gather 45 talented people featuring 7 different nationalities.
* Make a difference within a human-sized company, for we value both team spirit and individual initiatives. As Urban Campus keeps growing, internal evolutions are a real thing.
What do we offer ?
* You will benefit from meal vouchers, transportation allowance and an amazing office with a rooftop in the heart of Madrid.
* You will enjoy flexibility and work-life balance, as you can work from home up to 2 days / week.
* And finally, a great atmosphere and an amazing team, with monthly events and frequent afterwork drinks
Our recruitment process
1 - A first quick phone call with Pierre, our HR Manager
2 - First interview with Pierre
3 - Meeting with Lorena, our Head of Asset Management
4 - Case study presentation with Lorena and some other members of the teams
5 - Meeting with Ana, our Head of Spain