About Cigna Healthcare
Cigna Healthcare is a global health service company dedicated to transforming healthcare. With roots in the U.S. and operations in over 30 countries, we serve more than 180 million customers and patients worldwide. Ranked 13th on the Fortune 500 in 2025, Cigna is recognized as one of the most trusted and influential names in the industry.
Our mission is to improve the health, well‑being, and peace of mind of those we serve.
You’ll join a globally recognized organization where trust, clear communication, and a positive culture shape how we work. Our leaders are consistent, approachable, and supportive, helping you maintain balance while doing meaningful work.
We look for people who thrive in collaborative environments, care about meaningful change, and want to grow in a company that puts people first. At Cigna Healthcare, your work contributes to better care experiences and supports customers through important moments in their lives.
About the Role
As a Medical Advisor, you’ll be part of a multidisciplinary medical team supporting health and wellness programs for customers around the world. You’ll help ensure high‑quality, evidence‑based clinical decisions while contributing to quality, cost containment, and customer satisfaction in a fast‑paced, evolving healthcare environment.
What You’ll Do
1. Provide evidence‑based medical guidance on claims and clinical cases, taking into account international standards alongside local regulations and customs
2. Support the quality and effectiveness of case management, disease management, and other clinical services, helping ensure outcomes meet agreed quality standards
3. Review clinical performance data and raise recommendations for improvement where gaps or risks are identified
4. Collaborate with nurses, physicians, and operational teams to support continuous improvement initiatives within Clinical Operations
5. Contribute to quality improvement and clinical management projects, taking ownership of defined workstreams and following them through to completion
6. Support cost containment efforts through informed clinical input and participation in targeted projects
7. Act as a trusted resource and educator, sharing clinical expertise and supporting the development of learning content for internal and external audiences
What You’ll Bring
8. Medical qualification with experience working in a clinical or medical advisory capacity
9. Fluency in French and English
10. Experience reviewing, investigating, and responding to clinical enquiries or complaints
11. Ability to work effectively within multicultural, international environments
12. Strong understanding of evidence‑based medicine and clinical quality principles
13. Clear communication skills, with the ability to explain clinical decisions to both clinical and non‑clinical audiences
14. Comfort managing competing priorities while maintaining attention to detail and quality
Skills
Soft Skills
15. Clear and empathetic communication
16. Collaboration across clinical and non‑clinical teams
17. Analytical thinking and sound clinical judgment
18. Adaptability in changing or ambiguous situations
19. Ownership and follow‑through on complex work
Technical / Functional Skills
20. Medical claims assessment and clinical review
21. Quality assurance and clinical performance monitoring
22. Case management and disease management support
23. Root cause analysis and corrective action planning
24. Development of clinical education and training materials
Nice to Have (optional)
25. Experience supporting quality improvement initiatives
26. Exposure to fraud detection or investigation
27. Experience working with global or multi‑regional populations
28. Involvement in structured health outcomes or wellness programs
Why Join Us
29. Competitive salary
30. Multicultural and hybrid working environment
31. Private Medical Insurance
32. Employee Wellbeing Benefits
33. Access to an Educational Development Program to support ongoing professional growth
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.