You may choose to display a cookie banner on the external site. You must specify the message in the cookie banner and may add a link to a relevant policy. If you are unfamiliar with these requirements, please seek the advice of legal counsel.Station Manager page is loaded## Station Managerlocations: Madridtime type: Full timeposted on: Offerta pubblicata oggijob requisition id: JR ## **Job Description****Join Our Team as a Station Manager – Lead, Manage, and Drive Success!****Station Manager** to oversee the daily operations of our car rental station, manage a high-performing team, and ensure a smooth and efficient customer experience.**Key Responsibilities:****1. Operational Management:*** Oversee day-to-day operations, ensuring all processes run smoothly and efficiently.* Manage the availability, maintenance, and condition of the vehicle fleet.* Coordinate vehicle rentals, returns, and cleaning schedules for optimal efficiency.**2. Customer Service:*** Ensure high levels of customer satisfaction by addressing inquiries, resolving issues, and managing complaints.* Train and support staff in delivering excellent customer service at every interaction.**3. Staff Management:*** Recruit, train, supervise, and evaluate station staff, including rental agents and customer service representatives.* Schedule staff shifts and manage workloads to ensure operational efficiency and coverage.**4. Sales and Financial Management:*** Monitor and achieve sales targets, including upselling additional services.* Manage the station’s budget, control operational costs, and ensure profitability.**5. Fleet Management:*** Oversee fleet operations, ensuring vehicles are well-maintained, clean, and ready for rental.* Work closely with maintenance teams to ensure timely servicing and repairs.* Optimize fleet utilization to meet customer demand and minimize idle time.**6. Compliance and Safety:*** Ensure all station operations comply with company policies, industry regulations, and legal requirements.* Maintain a safe and secure environment for both employees and customers.* Oversee proper documentation and record-keeping for all transactions.**What We’re Looking For:*** Proven leadership and management experience in a fast-paced environment.* Strong customer service skills and a focus on delivering exceptional results.* Sales-driven attitude with the ability to meet and exceed targets.* Excellent organizational and multitasking abilities.* Experience in fleet management and operational efficiency.* Be part of a fast-growing company that values leadership and teamwork.* Lead a dynamic team and ensure high levels of customer satisfaction.* Enjoy opportunities for career growth and professional development.If you’re ready to take charge, lead a team, and drive success at our station, apply today!**Europcar Mobility Group**Europcar Mobility Group è un player globale della mobilità, con 75 anni di esperienza e una posizione di leadership in Europa.“We help to change the way you move” è la nostra mission. Oggi più che mai ci impegniamo a fornire soluzioni innovative, semplici e senza soluzione di continuità, capaci di rendere la mobilità facile, piacevole e sempre più sostenibile. Per far questo, offriamo a privati e aziende un'ampia gamma di servizi di noleggio di auto e furgoni, per poche ore, pochi giorni, una settimana, un mese o più, su richiesta o in abbonamento, potendo contare su una flotta di oltre 280.000 veicoli, equipaggiati con le più recenti motorizzazioni, inclusa una quota crescente di veicoli elettrici.I nostri Brand rispondono a esigenze, casi d'uso e aspettative differenti: Europcar -uno dei leader mondiali nel noleggio di auto e veicoli commerciali leggeri, Goldcar - leader Europeo nell'offerta di servizi di noleggio auto low-cost, Fox-Rent-A-Car, uno dei principali operatori del mercato del noleggio autonegli Stati Uniti, con un posizionamento “value for money” e Euromobil un operatore tedesco dell’autonoleggio. In alcuni Paesi sono inoltre disponibili formule in abbonamento gestite attraverso la piattaforma “myEuropcar”La soddisfazione dei clienti è il principale obiettivo del Gruppo e dei suoi oltre 9.000 dipendenti. Europcar Mobility Group offre soluzioni di mobilità, attraverso a una rete di uffici di noleggio distribuita capillarmente in oltre 130 Paesi.Maggiori informazioni su:
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