IT Problem Manager (ITIL)
Location: Barcelona, Catalonia, Spain
Join Amaris Consulting as an IT Problem Manager and take your career to the next level. Be part of an international team within a global group with a turnover of €800M and over 1,000 clients worldwide.
About Us
Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses worldwide. We have a diverse client portfolio and a strong presence across multiple sectors.
Responsibilities
* Manage and resolve IT problems in accordance with ITIL best practices.
* Coordinate with technical teams to ensure timely resolution of issues.
* Document problem resolutions and contribute to knowledge base updates.
* Identify root causes and implement preventive measures.
Qualifications
* Proven experience as an IT Problem Manager or similar role.
* ITIL certification is preferred.
* Strong analytical and problem-solving skills.
* Excellent communication skills in English; additional languages are a plus.
Join us and be part of a dynamic team dedicated to delivering innovative IT solutions.
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