On The Road Manager (Spain & France), AMXL Last Mile
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On The Road Manager (Spain & France), AMXL Last Mile
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AmazonOn The Road Manager (Spain & France), AMXL Last Mile
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On The Road Manager (Spain & France), AMXL Last Mile
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AmazonDescription
The On The Road (OTR) Manager (France and Spain) is a pivotal role which maximizes OTR operations and Delivery Associates (DA) experience.Description
The On The Road (OTR) Manager (France and Spain) is a pivotal role which maximizes OTR operations and Delivery Associates (DA) experience.
Excellent at leveraging operational and stakeholder relationships, they are the custodian of Delivery Service Providers (DSP) and DA experience at station level ensuring the highest standards DA Engagement;
creating a ‘win-win’ culture between Operations and the DSPs
Key job responsibilities
Key job responsibilities
Working with OTR safety and site operations to deliver regional safety metricsLead OTR performance improvement across the region and provide Regional Leadership Team (RLT) weekly visibility, including solutionsDeliver Regional reports for on-road performance (DSP scorecard / Ops Scorecard) for the region.Leading improvement activities in key priority areas for the RegionExperience:
Create sustainable business practices that create a ‘win-win’ culture between Operations and the DSPsWorking with site operations, Amazon Customer Excellence Systaem (ACES) and Central Operations (CO) ensure routing efficiency and best practice is followed to improve cost to serve.
A day in the life
The OTR manager defines the medium-term strategy, leading and influencing both internal and external stakeholders.
They work closely with site leaders as a trusted OTR SME partner.
They are required to work flexibly and required to travel between multiple sites weekly. The role is field based aligned to an AMXL region which requires a significant level of travel.
About The Team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfilment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.
We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and programme management, and everyone plays a crucial role in growing this part of the business.
Basic Qualifications
A degreeRelevant experience in account management in a fast-paced environmentAdvanced proficiency in verbal and written English and in the local languageRelevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environmentRelevant experience in using data analytics to solve problems such as customer, partner or business performance issues
Preferred Qualifications
Experience in logistics, transportation, supply chain or distributionExperience of communicating with a wide range of stakeholders, including your peers and leadershipA bachelor’s, master’s or advanced degree in business management, economics, law, engineering or supply chain and logistics
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https:
//www.Amazon.Jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https:
//amazon.Jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company
- Amazon EU SARL (Spain Branch)
Job ID:
A2971896Seniority level
Seniority level Mid-Senior levelEmployment type
Employment type Full-timeJob function
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