Customer Service Sales Representative (French-speaking) – On-site - Fashion Industry MX02
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Customer Service Sales Representative (French-speaking) – On-site - Fashion Industry MX02
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ConcentrixCustomer Service Sales Representative (French-speaking) – On-site - Fashion Industry MX02
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Customer Service Sales Representative (French-speaking) – On-site - Fashion Industry MX02
role at
ConcentrixGet AI-powered advice on this job and more exclusive features.Job Title:
Customer Service Sales Representative (French-speaking) – On-site - Fashion Industry MX02
Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a
Customer Service Sales Representative in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.
What You Will Do In This Role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
As a
Customer Service Sales Representative
on our team, you will:
Take incoming customer and from boutiques and shops calls and solve users’ demandsLog call details onto call management systems and provide response and resolution within SLAMaintain service and product knowledge and expertise associated with applications specific to individual customersEnsure contractual SLA is maintained
Your Qualifications
We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
Concentrix is a great match if you:
Have a proficient or bilingual level of French plus advanced English.Have minimum of 1-year relevant experience in fashion retail or retailHave knowledge of sales techniques (up-/cross-selling, objection handling, etc)Are Customer Driven, motivated to work in sales, opportunistic in creating sales leadsCan conduct effective qualification skills to ensure a comprehensive understanding of customer needsHave exceptional customer-facing and customer-care skillsHave working knowledge of IT platforms, equipment, and applications:
Windows/MS Office
Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role.
What’s In It For You
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
Full-time 39 hours/week permanent contract:
rotative Monday to Friday 09:
00 - 18:
00Salary 18 900 euros gross/year + up to 1 200 euros gross/year in bonusCentral location in BarcelonaFull paid training on the company and the project you'll be working onCareer development programs, specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
Concentrix is an equal opportunity employer
We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
R1619455
Location:
ESP Barcelona - C/ de la Selva de Mar, 129
Language Requirements:
English, French
Time Type:
Full time
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R1619455Seniority level
Seniority level Entry levelEmployment type
Employment type Full-timeJob function
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Barcelona, Catalonia, Spain .VENDEDOR/A DEPORTISTA Decathlon Diagonal Mar 20H
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