Description:
Do you have a passion for the world of administration? Are you a fanatic for numbers and are having an interest in the financial insurance world? Are you organized and are looking for a new challenge in the beautiful city of Barcelona?
Then become the new back-office specialist in Barcelona for our client!
Your responsibilities and impact as Claim Agent:
* Supporting customer-facing colleagues while interacting as a problem solver and handling complex issues concerning contracts etc.
* Ensuring a fast and quick resolution for problems
* Working together with partners and providing direction for issue resolution in order to achieve customer satisfaction
* Being in direct contact with customers to understand and act on behalf of their needs
Requirements:
Skills, qualifications and interests you need to succeed in this role:
* A native level of German and a good level of either English or Spanish
* Good to have previous experience/background in administrative or back-office work
* Working coordinated, organized and autonomously
* Being energetic, innovative and working proactively at a fast pace
* Excitement about intercultural communication and the expatriate lifestyle
* Living in or willing to relocate to Barcelona for an international career and life experience
* Having a valid Spanish work permit (required).
Offer:
What’s in it for you?
* Contract: permanent contract with2 months of probation
* Working hours: 40/weeks, Mon-Fri 9AM – 6 PM
* Salary: 22.000 gross/year
* 28 days/year holiday
* Working in a stable and international work environment
* Working in a fast growing company
What should you expect from living in Barcelona?
* The unique experience of an international and diverse culture
* A beautiful beach city surrounded by both coastal towns and mountains
* Delightful gastronomic experiences of Spanish, Catalan and World cuisines
* Quite a dynamic and active urban life where it is difficult to get bored
* Sunny days, Mediterranean weather and a relaxed lifestyle
* An attractive startup and innovation hub with exciting opportunities
Skills/ Administration,Excel,Back Office,Customer Support,Effective Communication