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Job Reference:
413414808246183526432460
Job Views:
1
Posted:
23.07.2025
Expiry Date:
06.09.2025
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Job Description:
Are you looking for a challenging project in a multinational environment where you can develop personally and professionally?
This is your opportunity! We are looking for a Complaints Management Technician in our Quality Department.
Your responsibilities will include:
* Receiving and registering complaints.
* Investigating quality incidents and analyzing causes.
* Managing analyses and tests.
* Preparing reports and responses to customers.
* Implementing corrective actions.
* Managing complaints comprehensively.
* Providing technical assistance to customers.
What we offer:
* Teamwork environment.
* Continuous training with annual plans.
* Learning from highly qualified professionals.
* Flexible working hours and annual holidays.
* Social benefits including subsidized cafeteria, private health insurance, life insurance, and monthly product packages.
About us:
At Persán, our mission is to bring our products worldwide for a clean and healthy world.
We are a multinational with the spirit of a family company, combining international presence with agility and flexibility in decision-making.
Our goal is to be the simplest sustainable multinational globally, driven by our strategic pillars: People, Technology, R&D, and Sustainability.
We pride ourselves on our human team, commitment to innovation, and sustainable practices.
Join us and be part of the true Butterfly Effect!
Minimum qualifications:
* University Degree.
* Experience in customer service roles.
* English proficiency at C1 level or higher.
* Proficiency in office tools.
* Good social and communication skills.
* Analytical and problem-solving skills.
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