To support our project teams, we are looking for a Senior Application Manager Microsoft M365 for our office in Barcelona or Madrid (full time).Are you seeking an opportunity in a fast-growing, global IT team where collaboration, innovation, and stakeholder-centricity are priorities?
As part of Simon-Kucher, our IT department works globally as a trusted partner in the company's journey toward success, navigating the ever-changing technological landscape.
In this role, you will support business owners using our applications through administration, maintenance, consulting, and actively shaping our employees' work environment.What makes us special:Become part of a unique entrepreneurial team.
Think independently, use your initiative, and take some risks.
Entrepreneurship drives our growth, our clients' success, and our people's development.Unlock opportunities and advance your career in a thriving company that creates positive impact.
We invest in your professional development every step of the way.Enjoy balance and flexible working arrangements, including remote work, hybrid models, sabbaticals, and paid time off.Prioritize your health and wellbeing with a comprehensive suite of health benefits to keep you and your loved ones safe.Invest in your future through our Employee Bonus Opportunity Program, sharing in the company's growth.Work in a values-driven culture aimed at becoming the world's leading growth specialist, guided by our core values that influence our culture and business practices.How you will create an impact:Plan, develop, implement, and operate Microsoft M365 tools (SharePoint, Teams) and Power Platform applications (Power Apps, Power Automate).Collaborate with stakeholders to understand business needs, recommend enhancements, and promote best practices.Participate in strategic planning to align Microsoft services with business objectives, staying updated on industry trends.Define operational level agreements and ensure compliance.Configure and maintain Microsoft applications in collaboration with the MS operations team.Provide advanced technical support, resolving service issues within agreed SLAs.Coordinate with software vendors for support, updates, and enhancements.Support knowledge management and digital collaboration initiatives.Develop and deliver end-user training, create documentation, and maintain knowledge bases.Manage incident resolution, conduct root cause analysis, and implement preventive measures.About you:Apprenticeship as an IT specialist or a bachelor's degree in information systems, computer science, or a related field.Approximately 5 years of experience managing Microsoft applications or similar roles.Proven experience customizing and developing within Microsoft 365, including SharePoint, Power Apps, and Power Automate.Experience with SaaS enterprise solutions and cloud technologies.Knowledge of integration and process automation scenarios, including API management.Strong communication skills to convey technical info to non-technical stakeholders and collaborate effectively.Focus on user satisfaction, understanding needs, and ensuring applications meet expectations.Excellent analytical, problem-solving, and organizational skills.Proficiency in English, both spoken and written, for communication with international teams and vendors.If interested, we look forward to receiving your application and supporting our team with your expertise and commitment.
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